QuickBase Review

We built open positions tracker, employee rosters, deployment trackers, etc., but it needs a multi-select drop-down, more flexible and adjustable UI.


Valuable Features

QuickBase is a wonderful PaaS platform that offers ease in building small- and medium- sized projects/automation. It was very instrumental in meeting Accenture’s base requirements for automation at a low cost, easy-to-use, easily configured, customizable and flexible relational database. Highly reliable platform (multi-data center). Easily integrates with any system.

Best part is its multi-domain potential.

Improvements to My Organization

Integration of the solution with other enterprise solutions was very effective. We built open positions tracker, employee rosters, deployment trackers, etc. using this platform and were able to add inefficiencies in the overall process.

Room for Improvement

The product needs improvement on the performance side especially when the data tends to grow more than 2000 records in a table.

It's high time for them to build a multi-select drop down, more flexible and adjustable UI with support for more colors, schemes and themes.

Use of Solution

1.5 Years

Deployment Issues

Deployment is a bit slow especially when enhancements have to be deployed because configuration changes needs to be deployed 1 by 1 on the production environment. Need a more efficient solution there.

Stability Issues

No issues

Scalability Issues

No Issues encountered with scalability, that's in fact a strong area.

Customer Service and Technical Support

Customer Service:

7/10

Technical Support:

10/10

Previous Solutions

Yes, Time to Market was a major factor as we as the self-service feature.

Initial Setup

Our first solution was a complex one but we got all the support/consulting from the vendor to ensure we were set for success

Implementation Team

In House with consulting from a vendor. Vendor's level of expertise was 8/10.

ROI

Productivity Improvements

Pricing, Setup Cost and Licensing

The product is fairly priced

Other Advice

The solution has a lot to offer from Workflow, Notifications, Dashboards, Reporting and Charts, User Permissions, Form rules and formulas, customizations using jQuery, JS, HTML, PHP, XML API's etc

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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