QuickBase Review

Helps to rapidly deploy a line of business apps without having to maintain large applications

What is most valuable?

  • The ability to quickly build an application, with advanced features like sorting and dashboards.
  • Compared to other solutions, it is powerful.

How has it helped my organization?

As a service provider, we find our clients love how rapidly we can resolve their problems. Time to deliver is very short!

What needs improvement?

QuickBase is working on adding more customizations to the user experience as they rebuild their architecture, and I am looking forward to this.

For how long have I used the solution?

Three years.

What was my experience with deployment of the solution?

We have had no issues with deployment with regards to Quickbase.

What do I think about the stability of the solution?

We have had no issues with stability minus the windows of downtime for updates.

What do I think about the scalability of the solution?

We have had no issues with scalability with regards to QuickBase.

How are customer service and technical support?

Customer Service:

QuickBase customer service responds very quickly and efficiently. I have had nothing but great experiences with them.

Technical Support:

QuickBase technical support is very quick and to the point. I appreciate that. They are knowledgeable and prompt.

Which solution did I use previously and why did I switch?

We used many different solutions before, including just using spreadsheets. Easy of use and its rapid turnaround for development is why we switched.

How was the initial setup?

The initial setup was straightforward and very simple with regards to QuickBase.

What about the implementation team?

We are a vendor team, so I will not rate our expertise. I find QuickBase works great doing it yourself, but there is quite a bit of power available if you bring in an experienced service provider.

What was our ROI?

ROI is hard for us to measure, but we are both happy and satisfied with our investment and returns. I think QuickBase's value versus cost is extremely high.

What's my experience with pricing, setup cost, and licensing?

As with all Software as a Service (SaaS), pricing is per user per month. Working with a QuickBase sales representative is a great way to discuss pricing.

Which other solutions did I evaluate?

We spent a lot of time looking at Salesforce Force.com. QuickBase is both cheaper and quicker to market in building custom apps.

What other advice do I have?

I highly recommend the product highly. QuickBase is a great tool for companies looking to rapidly deploy a line of business apps without having to maintain large applications.

Also, my experience with the product has been great. I will continue to use it.

**Disclosure: My company has a business relationship with this vendor other than being a customer: We are a QuickBase Service Provider (QSP).
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