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Digital Asset Management Reviews

Read reviews of Digital Asset Management that are trending in the IT Central Station community:
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Box
Real User
IT Program Manager at a university with 1,001-5,000 employees
Aug 25 2017

What is most valuable?

First, the device-agnostic cloud storage and collaboration. When we first deployed Box, we managed all of our own storage. Using Box for cloud storage allows us to focus on the service and maintaining infrastructure. Box has a number of nice... more»

How has it helped my organization?

Faculty, staff and students can collaborate with their peers on and off campus. Members of the University community have found many creative ways to use the platform. In some cases, they were able to really streamline processes and in others... more»

What needs improvement?

Support for larger files. Improvements in speed - Box's high level of security impacts performance, especially when compared with other similar services. While it's understandable, it's annoying.
Real User
Big Data Architect at a tech vendor with 51-200 employees
Jan 18 2018

What is most valuable?

It's a product with a swarm of different applications, each one answers the needs of a specific part of the business. They collaborate one with each other relatively smoothly.

How has it helped my organization?

I've been working on the architecture of big Documentum installations, and I've experienced pros and cons of the whole stack in different places, starting from the Content Server, going through mid pieces like workflow engine or CAS storage,... more»

What needs improvement?

I would say scalability is a hot point to improve.

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Box
Real User
CIO at a comms service provider with 1-10 employees
May 24 2017

What is most valuable?

* File sharing with collaborators not on the same domain with offline access from multiple devices: I work on many projects that are multi-organizational, such as with customers, suppliers, or acquisitions. * Being able to securely invite,... more»

How has it helped my organization?

We have complex bids with tight deadlines. This involves partners/suppliers and key staff who can work offline, such as on the train, and then sync up their files later when they have WIFI coverage. This allows faster responses and stronger... more»

What needs improvement?

Tasks and comments could be easier to see, report, search, and manage. I think it would benefit from a task full screen with list and sort functionality, then similarly a comments screen with list/filter/sort. So, rather than looking at... more»
Box
Real User
Informationsspezialist/Generalist at a legal firm with 51-200 employees
Jun 27 2017

What is most valuable?

* IFRAME Widget (To publish documents on another web page). Most of the best CMSs don’t offer any good DMS features. Not even many products as an add-on or plug-in. So why not take one of the best DMS (box) on the market and integrate (embed)... more»

How has it helped my organization?

There is no easier way to publish a (new) document to the web (via the IFRAME widget). Just put the file in the right place!

What needs improvement?

Data privacy, regarding where to store your data: Offering several transparent(!) options (where to store my data and whether to sync back or not and where to sync) regarding the local law situations (USA, EU, Switzerland!) would increase the... more»
Box
Real User
IS administrator at a non-tech company with 1,001-5,000 employees
Jun 23 2017

What is most valuable?

The ability to collaborate around data anywhere, anytime is the most powerful features of Box.

How has it helped my organization?

The word Box has become a verb at Morehouse College. The Students, Faculty and Staff are constantly pushing the limits of the Box.com platform by finding ever more creative ways to use it! One of the greatest things is that they have not hit... more»

What needs improvement?

Like all cloud platforms, there are always areas of improvement around sync to local devices. We are very EXCITED about the soon to be released Box Desktop for streamed file content. We are looking to beta the tool!
Box
Real User
Enterprise Content Management Administrator at a media company with 501-1,000 employees
Jul 05 2016

What do you think of Box?

Valuable Features Sharing and collaborating across files and folders has been a massive game changer. Also the ability to set Metadata around our content is amazing! • Improvements to My Organization We've realized that instead of a process taking months, such as the verification of a file, it now takes a matter of days or in some cases just hours! • Room for Improvement I would love to see the ability to invite collaborators extended to a file level, not just the folder level. • Use of Solution Since 2013 • Deployment Issues No, the Box staff helped answer all manner of questions! • Stability Issues None, very stable. • Scalability Issues It is easily scalable, we started with a few users and worked our way up. Only minor changes to our folder structures...
OpenText
Consultant
OpenText Consultant at a consultancy with 1,001-5,000 employees
Sep 17 2017

What is most valuable?

The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc. There is a large amount of documentation available, along with solution accelerators to speed up and facilitate the initial setup and integration.

What needs improvement?

Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours. Over time, these stability issues can be solved by tweaking the system and scaling according to the volumes and requests done to the system.
Box
Real User
Technical Analyst at a non-tech company with 1,001-5,000 employees
Jul 19 2016

What do you think of Box?

Valuable Features We have gotten the most use so far from content storage, but other areas (collaboration, platform) are of keen interest for us. • Improvements to My Organization It has taken us from archaic means of document storage (local server shares) to a completely cloud based and mobile environment. For the first time ever, our sales professionals and managers in the field are able to access company data from anywhere at any time. • Use of Solution We have been using Box since June 2015. • Deployment Issues We did, with some password reset struggles which appear to be in the rear view. • Stability Issues We have experienced 2 major outages since deployment and both were resolved within hours of the outage occurring. • Customer Service and Technical...
Box
Real User
Head Of Information Technology at a real estate/law firm with 11-50 employees
Jun 09 2017

What is most valuable?

File sharing, authorization on the back, its ease of use and reliable uptime performance are valuable features of this solution. Better workflow automation. Get notification whenever new files are uploaded. Comments can be attached as to gain attention. Design is great as our users work seamlessly to upload, share and organize their files. Compatibility with all... more»

How has it helped my organization?

Now, we are able to monitor the usage of our users, get usage tips and get higher user satisfaction as compared to our own file sharing system.
Box
Real User
IS administrator at a non-tech company with 1,001-5,000 employees
Jun 25 2017

What do you think of Box?

Valuable Features Simple file sharing and sync for internal and external customers. • Improvements to My Organization File sharing for projects and other unique activities have been greatly enhanced. • Room for Improvement Maturity of the enterprise security around user management. • Use of Solution We have been using this solution between two and five years. • Deployment Issues There were no deployment issues. Box consulting services provided an excellent, repeatable process to follow. • Stability Issues There were no stability issues. Core functionality remains solid. • Scalability Issues There were no scalability issues. • Customer Service and Technical Support Customer Service: I would give customer service a rating of 7/10. Most support...
Box
Real User
Manager, Project Management at a financial services firm with 501-1,000 employees
Jun 23 2017

What do you think of Box?

Room for Improvement I truly believe that Box should have a box consulting division which would really enable customers who do not necessarily want to work with ISV's. I mean a division who could really help write business specific apps. • Use of Solution 9 months • Deployment Issues Not really • Stability Issues Not until now • Scalability Issues No issues encountered so far, except for large files (we have some 50GB+ files who we now have to split up • Customer Service and Technical Support Customer Service: Great! Technical Support: Technical support people really know their stuff, Great service. • Previous Solutions Yes, OneDrive for business, but we had a lot of problems with instability • Initial Setup Very straightforward, we got it setup...
Box
Real User
Application Analyst at a retailer with 1,001-5,000 employees
Jul 07 2016

What do you think of Box?

Box is a simple and sleek cloud solution to collaborate/share documents to partners. Easy to use, user friendly tool. Most amazingly it's integration with Office 365 (online) is one of the best features it has other than integrating with other with apps like Salesforce, etc. The widgets feature is amazing to provide a link to upload documents to the external vendors. The drag and drop feature for uploading multiple files at ones. Box capture will allow users to take photos of products and video recording for trainings and store fronts, etc. This uploads directly to box.com. No need to worry about storage space with the enterprise version of box.com.   With this tool we can improve: Collaboration between regional partners and US associates   Document collaboration...
OpenText
Real User
Solutions Manager at a consultancy with 201-500 employees
Jul 27 2017

What do you think of OpenText ECM?

Valuable Features Simplicity to roll out, features available, customization options. • Improvements to My Organization All the information is now stored in a central repository that is accessible to everyone. • Room for Improvement User interface (at least in the version we are using, desktop client). • Use of Solution I've used this solution for six years. • Stability Issues Yes, but we believe those were related to our environment. • Scalability Issues No. • Customer Service and Technical Support 7 out of 10. • Previous Solutions No (we were using file servers). • Initial Setup Straightforward. • Pricing, Setup Cost and Licensing It is an expensive solution. The licensing is not that complex for the core products, but it becomes more...
Box
Real User
Network Manager at a non-profit with 1,001-5,000 employees
Jul 31 2016

What is most valuable?

The features I have found to be most helpful over other cloud storage platforms are: 1) Collaboration - just not that it exists, but it is easy and user friendly. Allowing data that is necessary to be worked on to be brought to the surface.... more»

How has it helped my organization?

Getting data from various locations all over the world into our international headquarters so that we can make better decisions more quickly and get information to our stakeholders.

What needs improvement?

There are still some management features I would like to see improved, giving more control to IT. There is a good bit here, but could use a bit more.
Box
Real User
Applications Analyst at a philanthropy with 51-200 employees
May 21 2017

What do you think of Box?

Valuable Features Sharing content and folders with both internal and external users Editing content seamlessly w/Microsoft Office applications Dynamic/static content links for referencing on other software platforms, such as Yammer and Namely • Improvements to My Organization Box has allowed us to access, share and edit content seamlessly as an organization. • Room for Improvement The waterfall methodology for folders does not allow for privatization of folders at the root level, which sometimes may be necessary. • Use of Solution I have been using it for 5 years and counting. • Deployment Issues We have not encountered any deployment issues. • Stability Issues We have not encountered any stability issues. • Scalability Issues We have not encountered any...
Box
Real User
Collaborate Helpdesk Specialist at a university with 1,001-5,000 employees
Jul 04 2016

What is most valuable?

Box thinks of features before I realize I want them! I love the email upload tool, Box notes real time editing, and integrations with Microsoft Office.

How has it helped my organization?

Box has given us a single tool to rule them all! Since everyone has access to it, we can expect everyone to have access to whatever we put in it. Also has reduced the use of emailing attachments which is a time saver.

What needs improvement?

Box Sync is still a bit buggy and it is difficult to get used to not being able to organize your view of folders as it is determined by the owner of the folder.
User
Developer at a tech services company with 1-10 employees
Jun 13 2018

What do you think of Documentum Digital Asset Manager?

Primary Use Case Technical EDMS for construction (for different types of construction) plans of geological assets. • Improvements to My Organization Mainly for studies (design office) and construction (plans for mechanical components), e.g., responsible for documentation. • Valuable Features A very powerful rules engine A D2 Client, which is very powerful and stable.  The content server is able to accept a lot of users with a huge amount of documents and reviews on it. • Room for Improvement The main work to do concerns cloud integration because our customers want to go to the cloud.  • Pricing, License Cost and Setup They need a new way to do their pricing and licensing.
Box
Real User
Applications Analyst at a philanthropy with 51-200 employees
Jul 06 2016

What is most valuable?

I can store, edit and share content with others. I can work and operate seamlessly in a cloud environment.

How has it helped my organization?

File/Folder collaboration has allowed our users to work together, eliminate silos and reduce unnecessary email.

What needs improvement?

The Search functionality needs to be more robust and behave like Google Search. I wish that the Box Search functionality would use the machine learning technology found in Google Searching to perform/track user searches. Currently, when I... more»
Box
Real User
Information Technologist IV at a university with 1,001-5,000 employees
Sep 11 2016

What do you think of Box?

Valuable Features: Mobile access, ease-of-sharing, securing data in transit and at rest. • Improvements to My Organization: Flexible workforce. Our employees can access content from anywhere, no-vpn, no special apps, no extra authentications. • Room for Improvement: Integrations, the more integrations the better. Office + Outlook are great but we need more like it. • Use of Solution: 3 years. • Deployment Issues: User education in the first year was our toughest challenge.  • Stability Issues: No • Scalability Issues: No, scales excellently. • Customer Service: Good • Previous Solutions: On premise files storage. • Initial Setup: Straightforward • ROI: 24 months • Cost and Licensing Advice: Straightforward, easy to understand.
Box
User
User with 501-1,000 employees
Jun 23 2017

What do you think of Box?

Valuable Features: Box messaging has really revamped communication with in my company.The ability to collaborate around data anywhere, anytime is the most powerful features of Box.   • Room for Improvement: Box is extremely user friendly, however our clients have been having a hard time adjusting and understanding Box. It would be nice to have a more seamless integration with clients.  • Use of Solution: 1 year • Customer Service: Superb service. All of our questions are always answered in a timely manner. 

Have A Question About Digital Asset Management?

Our experts can help. 278,861 professionals have used our research on 6,302 solutions.

Digital Asset Management Articles

Content and Community Manager
IT Central Station
What are the main differences between Box and Dropbox, the industry's most popular cloud storage tools? [ENTERPRISE TECH NEWS UPDATE]: Dropbox has just announced its updates to their "enormous network expansion effort", entitled "Dropbox's Edge Network", which will now include their deployment... more»
Tony DeakinsWe have Box and Dropbox both internally and integrated with a variety of... more»

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