Accedian Skylight Review

Good Overview of Network Performance

What is most valuable?

Network control when experiencing problems indicating "the network is slow".

What needs improvement?

Combination with Avaya switches pose some problems.

For how long have I used the solution?

3 years.

What was my experience with deployment of the solution?

Combination with Avaya switches pose some problems.

How are customer service and technical support?

Customer Service:

OK

Technical Support:

OK

Which solution did I use previously and why did I switch?

No

How was the initial setup?

A bit complex caused by the Avaya problem.

What about the implementation team?

Vendor: Good expertise

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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