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Accedian Skylight Review

When a remote contact complains about a slow application, we can immediately pinpoint the cause of concern.

Valuable Features

The most valuable feature has been the use of bandwidth.

Improvements to My Organization

When a remote contact complains about a slow application, we can immediately pinpoint the cause of concern.

Room for Improvement

Embed a warning system to a mailbox when it exceeds the threshold for use of bandwidth over a given period of time.

Use of Solution

We have been using the solution for several months.

Deployment Issues

No issues with deployment.

Stability Issues

No issues with stability..

Scalability Issues

We encountered no issues with scalability.

Customer Service and Technical Support

Customer Service:

Do not know - we never used the customer service.

Technical Support:

Excellent technical support.

Initial Setup

The installation was done by Securactive and was not complicated.

Implementation Team

We implemented through Securactive. Expertise was excellent.

Other Solutions Considered

Operator-options (too complex, too expensive).

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

Feb 17 2015

Next Review: Saved us a few servers…

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