AirMagnet Survey Review

Enables wireless network deployment. Provides wireless coverage maps and spectrum data integration.

What is most valuable?

  • Planning module: I use it for wireless network deployment during construction stages.
  • Survey module: Provides a wireless coverage map and spectrum data integration. This is useful for checking wireless coverage and performance.

How has it helped my organization?

Before using this product, we did wireless project designs using a rough estimate of how the wireless networks will appear. Very often, the final quantity was not the same as it was planned on paper.

With AirMagnet Survey, we can make a floor plan import. We can use AutoCAD floor plans which include the walls, doors, windows, and materials designed by engineers. The survey can apply these characteristics by itself, which decreases the time necessary to prepare floor plans.

The solution automatically calculates the required number of access points, which is very close to the final quantity actually needed.

After deploying the access points, we make a coverage map report for customers. The report includes the data about interference, physical data rates, noise level, signal noise ratio coverage, user capacity, and throughput.

The tool helps us to fully support 802.11 a/b/n/g/ac standards.

What needs improvement?

AirMagnet Survey very useful for designing and deploying wireless 802.11n/a/b/g/ac projects, in any companies from small offices to large campus buildings.

For how long have I used the solution?

We have used this solution for about five years.

What was my experience with deployment of the solution?

No, it is very simply deploying.

What do I think about the stability of the solution?

Yes, normally it happens with any product of different vendors. We have had a problem with reporting module, it can't put the full size picture of floor plan in report. After we initiated several support cases these problems was solved with new release.

What do I think about the scalability of the solution?

A year ago, there was a problem with huge floor plan pictures which were causing the software to hang during reporting. It was solved with the release update.

How is customer service and technical support?

Customer Service:

Special for existing customers they have an AirMagnet Account, where you can see all yours registered products and any documents for it.
Also if there is a new release, you can download it from there. As for me there is all nesessary and usefull information.

Technical Support:

Technical support it is one of important things that customers appreciate. NETSCOUT has very qualified engineers who help very fast with every question.

Which solutions did we use previously?

We used Ekahau Site Survey. It is also a good quality product, but they are still growing and have a lot of bugs. These guys try to do their best and it looks like they are professional.

We chose AirMagnet Survey because it was recommended by Cisco. We like the functionality of it. Of course, the main reason was the localization of reports into Russian, which we need in our country.

AirMagnet is a very stable and time-tested product. It proves that the world's leading IT companies use AirMagnet Survey. When we look at the release notes, we can see a lot of new features instead of bug fixes, as is the case with Ekahau Site Survey.

How was the initial setup?

Installation is very simple. You just need to register the software key on an AirMagnet web account, then download and install the software on your PC. This is all done by just clicking the "Next" button.

What's my experience with pricing, setup cost, and licensing?

The price is not so high compared with other products with the same quality level. My recommendation is for customers to periodically renew your support contract. Some software releases contain new and interesting features that you can only download if you have an active support contract.

Because this product now belongs to NETSCOUT, I'm sure they will develop more interesting and useful features.

Which other solutions did I evaluate?

Before purchasing this solution, we evaluated the software of each AirMagnet product: AirMagnet Survey PRO, AirMagnet WiFi Analyzer, and AirMagnet Spectrum XT.

We compared it with Ekahau Site Survey, as it is only quality product with the same functionality. However, our purchasing decision was AirMagnet Survey.

What other advice do I have?

Before purchasing the solution, request an evaluation license to test it. Think carefully and then chose a product which is stable, useful, and very famous in the IT industry.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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