Akamai CloudTest Review

Scalable and stable, but the solution needs a user-friendly test clip


What is most valuable?

The agents on the cloud have been extremely valuable for us.

What needs improvement?

The test clip should be more user-friendly.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is very scalable. For the field test, we have over 1,000 users. As of right now, we don't plan to increase usage.

How are customer service and technical support?

Out of five, I would rate the technical support of the solution at two or three. Sometimes it's a challenge because we face delays.

If you previously used a different solution, which one did you use and why did you switch?

We did previously use a different solution. It was the client's decision to switch to Akamai Cloudtest.

How was the initial setup?

I wouldn't say the setup is straightforward. I would say more it's between straightforward and complex. To circumvent due diligence security issues, we were forced to use a more extensive sort to record test clip. That's the only challenge we faced.

What other advice do I have?

We use the public cloud version of the solution.

I would rate this solution six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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