Broadcom DX Application Performance Management Review

Good memory and connection pool monitoring features, but better visibility into specified parameters would be helpful


What is our primary use case?

We primarily use this product for monitoring our IBM WebSphere environment. It more generally monitors all of our JVMs for our web environments, used for all of our websites.

What is most valuable?

JVM memory monitoring and connection pool monitoring are valuable features.

It provides visibility into the performance of SQL statements, allowing for the identification of those that are performing poorly.

What needs improvement?

With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time. If it's really long then it only provides part of it.

It would be nice if the parameters that were used could be reported, as currently, it doesn't.

Having it monitor more of the environment would be helpful because we use applications such as Mule and Informatica, aside from the JVMs.

For how long have I used the solution?

We began using this product between five and ten years ago when it was known as Wily Introscope.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

In terms of stability, with our current setup, it is not so much. Unlike a situation where it was on the cloud, we'd have to be involved and it would be difficult to scale it up.

We have about a dozen people in the organization who use it.

How are customer service and technical support?

We have had to call them and I find that they are not very supportive now.

How was the initial setup?

The initial setup is complex.

What about the implementation team?

We had assistance from either the vendor or somebody that they directed us to and are affiliated with.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are expensive.

What other advice do I have?

We did not implement the latest release because they made some big changes to the framework. They probably have some of the stuff in their newest release that we would like. However, we didn't do that because they went to Kubernetes and some other technology that we weren't ready to adopt because it isn't in our environment yet.

Since Broadcom bought it, I would no longer recommend this product to other users. I think that they increased the price and the support isn't very good anymore.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises

Which version of this solution are you currently using?

10.7.3
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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