Broadcom DX Application Performance Management Review
The dashboards are flexible and the quantity of metrics that can be captured is valuable.
What is most valuable?
- I really enjoy the dashboards. The dashboards are flexible and allow me to do what I need and want.
- The quantity of metrics/info that you can capture. For example: metrics about the garbage collection, memory being used for Java agents, etc.
How has it helped my organization?
- Our customers are now able to figure out and better understand how their applications are performing. They can identify very quickly where the tension points are. It makes troubleshooting applications performance problems very quick.
- It allows our customers to quickly improve the process of their applications.
What needs improvement?
I like the product a lot. There are some areas which I'd like to see improved in 9.7 and 9.8. Issues with the workstation interface which could be more productive. Sometimes you have to go back and forth to do some tasks. The UI needs to be more intuitive.
For how long have I used the solution?
What do I think about the stability of the solution?
So far I haven't had any problems with stability.
What do I think about the scalability of the solution?
I'm happy with scalability. One of our customers uses three collectors and another is using 10 collectors. We haven't had any problems with scalability.
How are customer service and technical support?
I would like to see them resolve issues quicker.
Which solution did I use previously and why did I switch?
What other advice do I have?
CA APM is a great product. I'm really happy that I'm using their technology. I hope to implement it for more customers. Once we provide the solution to our customers, they are very impressed since it provides them with a great deal of visibility. It saves a lot of money by increasing productivity.
Which version of this solution are you currently using?
9.5, 9.6, 9.7
**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Last updated: Mar 31 2015
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