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CA APM Review
We evaluated Dynatrace as well but choosing CA was a great choice because it's easy to deploy and is a stable solution.


Valuable Features:

Introscope, CEM and EP Agents

Improvements to My Organization:

We have deployed this product at many businesses and the reviews of the customers was that it increased the value and revenue for their business.

Room for Improvement:

Integration with other tools and out of the box reporting. Customization should be there for reports as this is the main feature asked for several times by customers.

Use of Solution:

Approx. 4 years

Deployment Issues:

No issues. Easy deployments.

Stability Issues:

It's pretty much stable tool.

Scalability Issues:

No issues

Customer Service:

8 out of 10

Technical Support:

6 out of 10

Previous Solutions:

No, I haven't used any other APM Solution.

Implementation Team:

We work with CA.

Other Solutions Considered:

Yes, I evaluated others as well - dynatrace. I also read Gartner's APM report.

Other Advice:

Use the product how it was designed to be used. It allows you to test your application in a QA setup before moving an app from test to production. And after moving the application to production it encounter the ongoing issues with application which are met when an application is used to it's highest use and you can modify your application until it becomes highly stable and you will be able to submit 100% availability reports for your application to your customers. It can give a good business aspect to your application with 24x7 monitoring of your application.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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5 Comments

Picture 1292 1363124328
imran_shReal UserPOPULAR

CA Technologies is also providing CA APM Cloud Monitor Service for end-to-end transaction response time visibility into cloud, mobile and web applications. It also accelerates problem diagnosis by monitoring synthetic transactions across the hybrid environment. Have you ever used this service in your organization?

Like (0)09 April 14
Anonymous avatar x30
APM GuruReal User

Dynatrace also has a cloud monitoring product called Gomez and a UEM component that measures real-user experience. I see CA falling off the Gartner leader quadrant in 2013 while AppDynamics and Compuware continue to advance the completeness of their vision. Is CA APM still the right solution for Application Monitoring for the future?

Like (2)09 April 14
Add anandakela

Dear APM Guru,

We at CA truly appreciate your question and applaud your commitment to the science of APM.

As the inventors of byte code instrumentation, the CA / Wily team continues to experience double-digit growth in our CA APM customer base even after the last Gartner survey. Over 1,000 of these are large Enterprises including some of the largest and most complex Enterprises in the world.

Gartner is recognizing that many small and mid-size businesses (SMBs) are adopting APM and prefering good enough solutions without requiring enterprise class scale and capabilities. Gartner has given MQ leader points for APM benefits specific to these new market players.

CA remains committed to large Enterprise. Since the 2012 MQ we have enhanced our APM suite with:
o Application Behavior Analytics helps eliminate problem resolution guesswork by using performance metrics to automatically identify complex emerging performance issues, enabling triage and diagnosis teams to solve problems faster and understand their environments better. The self-learning Application Behavior Analytics engine provides multivariate analysis to find anomalous application behavior automatically and proactively alert IT operators of potential problems that could disrupt performance. The engine automatically mines the vast repository of rich data created by CA APM and, within hours of setup, can start determining anomalous behavior in components, providing a view of potential issues between related components that IT wasn’t looking for.
o New Web-based User Interface provides a modern and intuitive user experience via cross-browser HTML5 and JavaScript-based user interface, making it easier to monitor, triage and diagnose application performance problems. Featuring new layouts, the improved user interface makes it easier to bubble up alerts to IT operators, allowing them to see at a glance potential trouble spots across the entire application environment.
o Browser Response Time Monitor (BRTM) gives visibility into how the Web browser renders Webpages and how much time it time it takes, helping IT identify slow-running components to improve the end-user experience.
o CA Application Delivery Analysis 9.3, which is sold as an add-on capability to CA APM and provides application-aware infrastructure monitoring for any TCP-based application without desktop or server agents.
o Mobile Web Application Monitoring (browser profiles): This capability augments existing capabilities to monitor full page retrieval through mobile applications using browser emulation to identify performance differences in how various mobile browsers process JavaScript and CSS, load images and third-party objects, the number of parallel network connections they open and how they render Web pages.

The future is bright for CA APM. We have recently built out a new APM specific business unit based in our Santa Clara Center of Excellence and are hiring new, innovative engineers from all around the world.

We encourage you to go to www.ca.com/APM to learn more.

Thanks again for your comment and contribution to APM.

Anand

Like (2)11 April 14
Picture ravi suvvari
Ravi SuvvariReal UserTOP 5POPULAR

Very valuable inputs regarding APM Pankaj; Thank you for sharing Ravi Suvvari

Like (1)07 April 15
99d899e0 d68d 40d2 b2af adb4c34229dc avatar?1435085680

RE: Gartner MQ in original and reply post... CA has not been evaluated as a leader in the APM space since 2012 and has slipped ever closer to Niche Players category in 2013 & 2014.

Having leveraged CA APM including the ADA add-on for years, we moved to Dynatrace APM after extensive comparison and scoring against 250+ use-cases at my company. Our experience with CA support on APM issues was less than stellar. All too often the solution offered to remediate advertised features required additional purchases w separate infra provisioning to enable each or 'promises' to address in future releases.

Personally, I see CA primarily as an aquistion based company rather than an innovator themselves.

Like (1)15 July 15
Anonymous avatar x30
Guest

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