CA APM Review

We like the application graphs, dashboards and error snapshots.


Valuable Features

  • Applications graphs
  • Dashboards
  • Error snapshots
  • Ability to receive metrics from various ways

Improvements to My Organization

An example would be the error reports, which shows the services with the higher error percentage and which errors occurs most, to they can be easily spotted to improve the application performance.

Room for Improvement

The application's discovery/triage mapping.

Use of Solution

I've used it for seven years in three different companies.

Deployment Issues

Had some performance problems with a few applications and had to disable some probes.

Stability Issues

Yes, but due the product being installed on a VM environment without the proper I/O speed.

Scalability Issues

No, it's pretty easy to add more collectors/servers.

Customer Service and Technical Support

Customer Service:

10/10, CA is pretty close with our company, and they are actually in the same building.

Technical Support:

8/10.

Previous Solutions

Only open source solutions.

Initial Setup

Only open source solutions.

Implementation Team

Both with an in-house and with a vendor team. They had the necessary expertise for the installation.

ROI

Could be better if other teams were convinced to use the tool, but it's good.

Other Advice

Make sure to test to see if there's any performance issues and do use a physical server.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
3 visitors found this review helpful
1 Comment
Ravi SuvvariReal UserTOP 5LEADERBOARD

Very valuable inputs regarding APM Enio; Thank you for sharing Ravi Suvvari

07 April 15
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