CA APM Review

The most valuable features are performance monitoring and alerting. The documentation could better.


Valuable Features

The most valuable features are performance monitoring and alerting. You can set baselines and anything above them will trigger an alert.

Improvements to My Organization

The monitoring tool is able to monitor many teams at a time. We also use it to monitor our web agent. It’s also Java-based and versatile.

Room for Improvement

The documentation could better. It doesn't provide good descriptions of what some data are doing, and there's no good place to see what all the data might mean. You just kind of have to understand how everything works and make your own interpretations and draw your own conclusions.

Stability Issues

It’s great, there are no issues with stability. We've just installed it, turned it on, and it just runs.

Scalability Issues

There are no issues there. It’ll run on as many platforms as you can run it on.

Customer Service and Technical Support

Technical support is quick to respond and very knowledgeable.

Initial Setup

I was not involved in the initial setup, but I've not heard that it wasn't anything but straightforward.

Other Advice

CA is great to work with, but to use it, just learn the product suites and how they interact. Make sure you have a good layout and make sure you have everything you need.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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