- APM status console
- Triage Map
- Application overview tab
CA APM always helps in finding problems quickly rather than requiring us to check logs to pin-point the issue. The turnaround time to resolve the issues has improved after we started using CA APM.
Also, by looking at the dashboards, application teams are able to find the problematic component by just having a quick look at traffic lights and dial meters.
SmartStor database requires lot of improvement where we need to have an admin console to maintain the SmartStor DB. The functions that we'd like are removing data based on time and removing selected metrics for specific agents in an easier manner.
Also in terms of capacity, I would expect CA APM to handle quite larger metric load than the current architecture. For instance, our applications teams expect a single collector to handle thousands of agents with heavy metric load as well.
We've used it for five years.
There were no issues and deployment was very smooth.
If proper CA recommendations are followed, there is no issues in stability. But CA should consider the capacity issues. There are times where capacity is reached and we face performance issues where the system becomes unstable.
We've had no issues on scalability because CA APM is able to scale up well and good on increasing load. But when capacity is reached, the system breaks completely.
The customer service was fantastic.Technical Support:
The technical support is good in guiding in the right directions to figure out the root cause of APM so quickly.
We used a vendor team to implement it.
CA APM is a nice performance monitoring software, especially if an organization wants to monitor the end-to-end architecture of an application.
It monitors the environment from mobile to mainframe. The user interface is prescriptive to understand the problems rapidly without any technical knowledge.