Broadcom DX Application Performance Management Review

We can see how all the components are connected.


What is most valuable?

  • View the smallest component and how it's performing
  • See how all the components are connected
  • Have a predictive alert
  • To customize alerts and reports
  • To use attributes to 'mark' and group components

How has it helped my organization?

We're CA partners and we work with their product and we deploy the solution to our customers. Working with CA APM is effective, simple, and the customers are satisfied with the solution.

What needs improvement?

The new experience center needs some improvement to works with all the attributes, but it offers great potential.

For how long have I used the solution?

We have been using this solution for about six years.

What do I think about the stability of the solution?

There have been no issues with stability. Sometimes there is something to fine-tune, but you have the help of the CA communities and eventually, the help of support.

What do I think about the scalability of the solution?

There were no scalability issues. We performed large installations without any problems.

How are customer service and technical support?

Technical support is good and they are quick to respond. It would be better if they can create a different, more technical approach. Maybe they could go directly to second level support for partners.

Which solution did I use previously and why did I switch?

We did not use another solution, although I know of other one. I think Introscope is a more complete solution.

How was the initial setup?

The initial installation was easy. The fine-tuning of the environment can be tricky, especially for big environments.

What's my experience with pricing, setup cost, and licensing?

I'm not the right person to ask about pricing, as I am in pre-sales.

Which other solutions did I evaluate?

I know the competitor's solutions, but CA APM is more complete and they have an interesting and challenging roadmap.

What other advice do I have?

CA APM is based on a solid solution that could be helpful for everybody. It has a technical view where you can check every single bit of information and a map view with all the components. On top of that, Experience View can help you to look at the health of your environment and quickly identify problems or performance issues.

**Disclosure: My company has a business relationship with this vendor other than being a customer: We are CA Partners.
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