CA APM Review

Helps identify the root cause of problems before affecting the application or services.


What is most valuable?

The CEM end-to-end transaction feature is the most valuable.

How has it helped my organization?

I like APM because it is a complete solution that helps the production environment to identify the root cause of problems before affecting the application or services.

What needs improvement?

QA and production.

For how long have I used the solution?

I have been using CA APM for three years.

What do I think about the stability of the solution?

The QA environment helps us to identify and fix stability issues and release it to production.

What do I think about the scalability of the solution?

We have not had scalability issues. You can scale up to 10 collectors.

How is customer service and technical support?

I would give technical support a rating of 10/10. The technical support is always really amazing.

Which solutions did we use previously?

I tried different solutions, but CA APM is the most complete solution on the market.

How was the initial setup?

It was complex configuring the service transactions from CEM.

What's my experience with pricing, setup cost, and licensing?

I have no information about pricing.

Which other solutions did I evaluate?

We did look at alternatives and all customers made bids.

What other advice do I have?

Being a leader in the market for more than 14 years is one reason it is the best choice.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a CA partner.
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1 Comment
HenryReal UserTOP REVIEWERTOP 5

Better than AppDynamics?

21 August 17
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