CA Performance Management Review

It allows us to see historical data that shows what type of traffic is going across the circuit. And although there were some issues when we started supporting UTA, we're able to get support for them.


Valuable Features

The most valuable feature to us is that it provides us with NetFlow data, which is essential to our business.

Improvements to My Organization

It allows us to see historical data that shows what type of traffic is going across the circuit. When we have capacity issues, we can isolate those issue and we can block when we get high traffic.

Room for Improvement

There are some issues. We started supporting UTA and began to see both major and minor problems. We're able to get support for these problems, though.

Deployment Issues

We've had no issues with deployment since implementation.

Stability Issues

It seems stable. We're using NetQoS.

Scalability Issues

This is the scalable option, and it's why we need it and have it.

Customer Service and Technical Support

Technical support is very responsive and knowledgeable. We get tier-one support.

Previous Solutions

We had InfoVista when NetFlow was an emerging technology. CA really stood out and that’s why we brought them in.

Initial Setup

Initial setup was pretty complex, but we were familiar with it and got help from CA.

Other Advice

Not too many companies would implement this. If you're a large organization, make sure you staff correctly. It’s a large application and you need a group of people who know Linux and NetFlow. Have the right skill sets.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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