CA Release Automation Review

The dashboard allows us to monitor all agents installed on all app servers.

Valuable Features

The dashboard is the most valuable feature as it allows you to monitor all agents installed on all app servers.

Improvements to My Organization

We did a pilot - a POC – during which were able to make some progress with the product; it was a previous client, and they were trying to use this product but we couldn’t get it to work properly in the development environment.

Room for Improvement

It could use more plug-ins – at least in v2. Mostly it would have been nice to see it integrated with Jenkins and JIRA to create the tickets, and to be a plug-in for Quality Center.

Use of Solution

I've used it for six months.

Deployment Issues

We wanted to set up the automation continuous integration build process, and then we wanted to create a failure mode so it would automatically create a ticket in some defect management system. We couldn’t get the support, and we weren’t able to achieve our goals, and there were no other plug-ins available for JIRA or Jenkins.

Stability Issues

It was in the development environment, but we didn't see anything.

Customer Service and Technical Support

Customer Service:

We didn’t use it.

Technical Support:

We couldn’t reach out to support because the product didn’t have the appropriate plug-ins.

Previous Solutions

We used a home-grown product on the IBM side. We wanted to enable faster continuous integration dev-ops methodology.

Initial Setup

The initial setup was easy and straightforward.

Implementation Team

It was a combination of our team and CA engineers.

Pricing, Setup Cost and Licensing

It was expensive. In the latest version they have a lot of plug-ins so it would be worth it to invest in that version rather than what we used.

Other Solutions Considered

We didn't evaluate other options.

Other Advice

I would suggest v3.0 with all the plug-ins, which provides a lot more depth in using the product. There’s also a lot of technical support, customer service, and other online support options with that release.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are an implementation partner.
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