What is most valuable?
CA Workload Automation AutoSys Edition is one of the most powerful schedulers that you have on the open systems, or going between Window servers; to be able to schedule and take advantage of the different powers that the automation has with it.
I've taken advantage of not only the normal command jobs and stuff like that, but I've turned them into using the proper plugins, the job types. One of the things that I have found out is that I'm the one that's using most of the job types, because I've taken away the need for writing or scripting processes. When somebody knows the database and knows how to write SQL code, or they know how to write a stored procedure, they don't need to know how to write scripting in order to run their scripts.
It's a little bit of a cost savings thing by using a plugin and using the different job types that AutoSys has. It goes the same thing when you're running a web service and you want to update stuff.
Taking care of the customers is the number one thing for any client; the client that I'm with, it's the same thing. They want to make sure that the customers are happy.
How has it helped my organization?
The benefit of using this product is the fact that your return on investment is major. When you don't have to teach people how to script or how to write different codes because of the way they connect to stuff, you're saving money, because you're able to put stuff into a production environment in a much faster solution.
We're also able to update our customers and let them know via apps to be able to see from using a web service to run and they log in to see what their activity is or what the status is on their stuff. It's updated immediately.
Cost benefits are amazing because somebody doesn't have to call a customer service person and sit on the phone for 30 minutes to find out the same thing they can find out in two seconds on the internet.
What needs improvement?
To make it a lot more user-friendly, in order to make it so other people can use it without having to do much training with it; the more user-friendly it is, the easier it is to work with.
For how long have I used the solution?
The product has been out since 2.0 which is when I started working with this Workload Automation and, have seen it grow to a more powerful system that has been able to resolve all types of different automation appliances.
How is customer service and technical support?
Customer Service is as always a high quality and, have had great success with getting any issues resolved. Technical Support
Great working with the Tech team.
What other advice do I have?
I think it's one of the most powerful workload automation processes that are out there. It is able to reach across platforms. It's able to reach across appliances. It's able to update.
It's a matter of your return on investment. It goes right back to that. How much do you want to spend, but how much are you going to save?
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Jun 26 2017