CA Workload Automation Review

We use scalability for the mainframe schedule as well as distributive schedule

What is our primary use case?

I use the scheduling product to support the Home Depot stores here in the United States and Canada, as well as Mexico. It works wonderfully as it is very robust.

What is most valuable?

  • Durability
  • The secure database itself
  • Usability of it

In a billion dollar company, you want a scheduling product that is very robust, which can handle the magnitude of schedules that we run through it.

How has it helped my organization?

The security of it. It is a very secure product. As well as the scalability of it. You can really scale it across systems.

It helps us to be more agile as far as the business use.

What needs improvement?

I would like to see iDASH be a packaged part of Workload Automation as opposed of being two separate packages. I would like to see iDASH be incorporated with the release of CA Workload Automation. For it to be all a complete package instead of two separate packages that I would install to enhance one another. So, we use iDASH for the recording purposes of the batch jobs that CA7 actually runs. I would like to see iDASH and CA7 become one product instead of two separate products, too. 

The agent is also a different installation as well as the scheduling packages. To see all of that incorporated under one umbrella would be ideal. 

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The stability is awesome. We have not had issues in twenty years. It is just that robust, with the exception of new product/new version releases.

What do I think about the scalability of the solution?

The scalability is awesome because we use it for the mainframe schedule as well as distributive schedule.

How is customer service and technical support?

The support also is great from the CA company itself.

I have a CA rep that always contacts me on a quarterly basis. Also, I have support that I can reach out to 24/7.

Which solutions did we use previously?

My company has been using the CA products for years, since the start of the company itself. As our company grows, we have been growing with CA as well.

How was the initial setup?

I was involved with the upgrades. They were very streamlined.

What about the implementation team?

We received support from CA during upgrades which made it very streamlined. 

What other advice do I have?

They do a really good job for us with their improvements and new releases, especially the agents.

When you are looking for at this product, you are not looking just for at the product itself, you are looking at the total package: The support for the product, the durability of the product, and the scalability of the product.

Most important criteria when selecting a vendor: support. By far, CA has the best support.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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