Enterprise Social Software » Chatter Reviews » Review

Chatter Review

Has enabled us to share information internally without sending emails. Some users had issues with the desktop download.

Valuable Features

Comment, share, use hashtags.

Improvements to My Organization

It is now possible to share information instantly with all the company without sending emails, but also looking for a topic using the search function.

Use of Solution

3 years

Deployment Issues

No big issues apart from the Desktop Download as some users were simply not able to do it.

Stability Issues

None

Scalability Issues

None

Customer Service and Technical Support

Customer Service:

10/10

Technical Support:

10/10

Previous Solutions

None

Initial Setup

Straightforward

Implementation Team

In-house

ROI

High

Pricing, Setup Cost and Licensing

Free of charge

Other Advice

If you plan to use Chatter, then you may want to use Content (document management) as well. Just be aware that price could be a problem in this case.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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