What is most valuable?
The switches are the easiest to deploy and maintain out of other competitors.
In terms of technology, Cisco is the leader in everything. I'd rather buy a second-hand Cisco switch than a brand new switch from a competitor. They're that reliable and resilient.
Cisco offers many ranges of switches and you'd know exactly if you were buying an access switch or a core switch distribution. They are definitely among the top companies. They just know how to predict things and what will evolve in the following years.
What needs improvement?
Out of the competition, Cisco switches are easily the most expensive.
There's something at Cisco called a console that is used for basic configuration and everything and I think that they excluded a normal USB. Instead of that micro USB they should put in the normal one. It would make things a bit easier.
For how long have I used the solution?
I've had experience dealing with the solution since 2010. It's been about ten years now.
What do I think about the stability of the solution?
The stability of Cisco is unmatched. We don't experience bugs or glitches or have any issues. There's been no worry of crashing. The technology is impeccable.
What do I think about the scalability of the solution?
The scalability is quite good. We've never had any issues with scaling if necessary.
How are customer service and technical support?
If the company pays for a given device's Smart Net - that's Cisco's official name for support - then the support provided is huge. It could be challenging for people that want to fix an old switch or a router but do not have paid support anymore. That's not the case for us. I do think Cisco could be a bit better at assisting in those instances instead of just putting customers in a position where they have to buy a new device where an old one just needs a repair. Beyond that, we have no complaints and have been satisfied with the level of service they provide.
How was the initial setup?
For me personally, the initial setup was very straightforward. I have experience with the product so it helps. if you are a user who has the experience, it shouldn't be too difficult to implement. Otherwise, you will have to spend some time learning about it and how it works.
What about the implementation team?
Everything depends on the size of the network that you want to design and implement. Of course, you need a consultant if you need something with 200 users or so. Or if you don't have any expertise in IT. The question is, is Cisco switch easier or harder to configure than some other brand or our vendor? And the answer is that, in my opinion, Cisco switches are not among the easiest ones to deploy, however, they are definitely the most reliable switches.
What's my experience with pricing, setup cost, and licensing?
Cisco is easily one of the most expensive on the market, but users are buying quality and reliability.
What other advice do I have?
The company I work with is a Premium Cisco partner. I've even based my career around Cisco vendors.
The solution is on a Private Cloud that we are renting (including equipment and the data center space and the LANs). We have obtained everything from Alban India, and our customers are mostly on our product site with the cloud. The customers include various financial companies, payment providers, etc. We're a systems integrator.
I would easily rate the solution ten out of ten. It's really great.
In terms of advice for other companies, I'd say that whether Cisco would work for them or not depends on the size of the network they want to cover. The small and midsize network users just really don't need to spend that amount of money on Cisco equipment, but the larger organizations and mission-critical environments definitely require Cisco.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?