Cisco Catalyst Switches Review

Very easy to manage with a long lifespan


What is our primary use case?

I'm the group head of IT and we are customers of Cisco. 

What is most valuable?

In general, this is a good product with a long lifespan and easily managed. There is good local support available as well as principal support.

What needs improvement?

I'd like to see better reporting and also integration possibilities with other platforms. It's quite an expensive product and it would be helpful if they reduced the cost. 

For how long have I used the solution?

We've been using this product for five years. 

What do I think about the stability of the solution?

This product is stable.

What do I think about the scalability of the solution?

It's a scalable product. 

How are customer service and technical support?

Support can be improved, it's usually a matter of your location. That aside, if you can reach them, the support is fine. 

How was the initial setup?

The initial setup is quite straightforward although deployment takes some time because you need to carry out the configuration and attach some additional equipment. It can take a few hours. Our implementation partner helps with the base configuration, and then they draw on our internet team to work with them. Once completed, it's handed over to our team management. We've deployed the product on five sites and we usually have one or two people dealing with any issues that arise. 

What's my experience with pricing, setup cost, and licensing?

There is an annual license fee. 

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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