What is our primary use case?
Our primary goal is to have a solution that enables us to have 100% uptime between two sites. That's why we're using HyperFlex. It has a very critical application. We are a government organization with around 15,000 users although that can go up to 25,000 in peak times. I'm an infrastructure integration analyst.
What is most valuable?
I like the stretch cluster, it's a feature that allows us to warranty a service for the customer that has to be 100% uptime. That aside, the solution also has flexibility, scalability, performance and availability. The main objective for us is DRA, Disaster Recovery Avoidance. We don't want to go into disaster recovery so our aim is for 100% avoidance. The hardware might not be perfect but Cisco is very proactive with their support.
What needs improvement?
There are sometimes issues with memory failure. I'd also like to be notified when new documentation comes out, it would make things easier. I think the cost is an issue given that it's so much cheaper to use cloud based solutions these days. I don't know whether HyperFlex can compete with that. There can sometimes be issues if you change your mind on something and want to move things around.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
This is a scalable product.
How are customer service and technical support?
Every time I have a problem I contact the HyperFlex team and they solve it.
How was the initial setup?
Implementation requires having a roadmap and steps in place. If you have that, it's pretty straightforward because you know exactly where you need to input your specific information from your own environment. Maintenance is not very demanding, we have five people who can deal with that, but it wouldn't take up more than 10% of their time on any one day. Once it's up and running, it's stable.
Which other solutions did I evaluate?
We are evaluating VMware Hybrid Solution and HPE SV signatures. HPE has very good hardware, but they don't have a good software defined solution. There are so many screens and sometimes it's a burden for us on the tech side.
What other advice do I have?
I think any business could use HyperFlex, it's a good solution for big or small business.
I rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Which version of this solution are you currently using?