Cisco HyperFlex HX-Series Review

Straightforward to set up with good management and very good stability


What is most valuable?

The management feature is the solution's most valuable aspect.

Overall, the solution is pretty good.

The initial setup is pretty straightforward. 

We've found the stability to be very good.

What needs improvement?

The pricing of the solution could be improved. It's a bit too high. We find that most customers can not make it work with their budgets.

When it comes to the virtualization layer, we have issues. We can scale up, and yet we can't add storage.

We need to be able to scale out and not just up. When you want to scale up or scale out, you are quite limited.

It would be ideal to have the flexibility to scale out whereby you are able to do a single type of commodity upgrade. For example, if we could upgrade the memory only, or upgrade the process only or storage only,.

There is a general over-reliance on VMware, the form of the software layer which now includes things like Nutanix. Some customers - especially around Oracle - have a preference to not work around VMware. That's why we need more flexibility to be able to do any event on the top layer.

It would be ideal if we had local support here in Kenya.

For how long have I used the solution?

I can't recall for how long I've been dealing with the product. It's been a while. 

What do I think about the stability of the solution?

The stability is quite good on the solution. It's not buggy or glitchy. It doesn't crash or freeze. The performance is reliable. 

What do I think about the scalability of the solution?

We primarily deal with small and medium-sized companies.

While the solution can scale up, it can't scale out, and this is a problem for us.

How are customer service and technical support?

Technical support is okay on the computer side. However, when it comes to the virtualization layer, that's where the problem is. I've been having issues. We can only scale up. We cannot scale out. I can't add an additional storage. We're trying to work this through with configurations and we're running into a lot of trouble.

Also, we'd like to have local support in our country. Right now, we are lacking that.

Which solution did I use previously and why did I switch?

I also work with other vendors, such as Dell.

For small companies and environments full of Cisco I recommend that a company uses Cisco, as the transition is easy as the UCS manager connects well to Hyperflex.  

However, for an organization that doesn't have a clear growth plan, and grows randomly, PowerFlex is better, as it affords more flexibility and it's easier to upgrade.

How was the initial setup?

The initial setup is really easy if you are using Hyperflex money.

I wouldn't describe the initial setup as difficult or complex.

What's my experience with pricing, setup cost, and licensing?

The pricing is high for the solution. The costs need to be adjusted. 

The licensing is okay, however, the harder infrastructure needs to be adjusted.

What other advice do I have?

We are a reseller.

My advice to other organizations considering the solution is to make sure you plan before deployment and put into place a proper plan. The initial pre-project timeline puts into place a proper plan and based on your focus. It will make sure that whatever you put into place meets your requirements both right away and into the future. 

I'd rate the solution at an eight out of ten.

**Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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