Cisco HyperFlex HX-Series Review

Backups are easy; for large backups no other software is needed as it backs up VMware


What is our primary use case?

The primary use was for a private cloud for the company. I used it for an ERP system and several other applications that were specialized for the company.

How has it helped my organization?

It improved the workflow, as it's much faster than rack servers. It saved months of work. When we implemented the system, it took two or three hours and it took us about another eight hours to move from the old system to the new system. In any other case, it would have taken a lot more time.

What is most valuable?

  • The most valuable feature was the backup - it was easy to back up. 
  • The system was never down.
  • It was very easy to administrate and manage the system; much easier and faster.
  • It was easy to install, it was up and running in minutes.
  • It was easy to extend the disk capacities.

Regarding the backup, it's much easier because it's using VMware. You can do large backups without using any additional software because it backs up VMware, the whole process, at the same time.

What needs improvement?

I would have liked it to be able to back up the system to a cloud, to be able to work from any other place. If there is a data disaster, you need somewhere where the data is stored so the company can still work, especially if you have several other facilities working on the system remotely.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's very stable. We had no issues with downtime.

What do I think about the scalability of the solution?

With a hyperconverged system it's easy to increase whatever you need. We needed to increase our data storage several times and we increased it very easily. The scalability was very nice and we didn't need any downtime to increase the system.

We had 40 TB capacity and 20 TB availability with about 70 TB of backup. There were about 200 users. Their roles included finance, HR; almost all the departments in the organization.

How are customer service and technical support?

Technical support was very good. When we needed anything, they were always online. They were generally responsive and helpful. We had to escalate an issue with them once and it was solved in 24 hours.

Which solution did I use previously and why did I switch?

We used a special ERP system for real estate development, using SQL servers. We used Oracle servers. We used MySQL for HR servers. Those were the main three systems we were using.

We switched to Cisco because it was time to change our servers. They would have been seven years old, so we studied what the best solution to convert to would be and we found that the hyperconverged was much better for us.

How was the initial setup?

The initial setup was very straightforward. There were three people involved: me and two others. One of them was responsible for backing up the old system and one was responsible for the implementation. I was mainly responsible for the overall work, managing it.

After implementation it required one person for maintenance.

What about the implementation team?

We did not use consultant when deploying it.

What was our ROI?

The areas where we saw ROI were in the administration time for the servers, the lack of downtime, and increasing the capacity. On a five-year basis, the ROI was about 20 percent.

What's my experience with pricing, setup cost, and licensing?

It's much more expensive than rack servers. It was an issue, but when you compare it to the number of people who were administrative assistants before, it's on the positive ROI side. It's much cheaper.

Which other solutions did I evaluate?

We did a comparison between Nutanix, Dell EMC, and Cisco. In the end, we decided on Cisco over Nutanix. HyperFlex was more affordable, although I think Nutanix is a little better.

What other advice do I have?

My advice is go for it. I had never had experience with hyperconverged, and it was a very nice experience. I learned a lot from it. It was something completely new.

I prefer any hyperconverged system. I think it's a great system.


Disclosure: I am a real user, and this review is based on my own experience and opinions.
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