Cisco HyperFlex HX-Series Review

Enables our organization to work seamlessly by providing storage and compute resources to staff in remote offices


What is our primary use case?

Our primary use for this solution is remote office environments.

How has it helped my organization?

The product has helped our organization work seamlessly with staff in remote offices by providing storage and compute resources. These two things have made a big difference in how we are able to work effectively as an organization with diverse environments.

What is most valuable?

The best part about this solution is feature simplicity from the user end, besides providing storage and compute resources.

What needs improvement?

I don't really think it needs to be improved as far as the product itself. I can't think of anything yet that it doesn't already do. It fills our needs. It would be best if it continued to meet the needs of technology as it advances over time.

I think the documentation is a big con for Hyperflex. More substantial, straightforward documentation would help end users make more of their investment. There really isn't a problem with product functionality.

What do I think about the stability of the solution?

So far we have had no issues with the stability of the product. It seems very stable and has performed as expected.

What do I think about the scalability of the solution?

We have not needed to scale yet, but I would say — based on what we know that product can do and our experience with it — that the solution is very scalable.

How are customer service and technical support?

Technical support has been good. I've opened a few cases and I got great responses in a reasonable amount of time. 

If you previously used a different solution, which one did you use and why did you switch?

We had a new situation and a new problem that came up in our environment so we started evaluating other potential solutions. The solution we had couldn't resolve the new issue. We researched and learned that HyperFlex could solve it.

How was the initial setup?

The initial setup was very straightforward. No problems at all.

What about the implementation team?

We self-deployed the solution without the need for external assistance.

Which other solutions did I evaluate?

Before we made our final decision, we evaluated VMware as a potential solution but felt that the HyperFlex better fit our needs.

What other advice do I have?

I would rate the Hyperflex solution as a nine out of ten. This is not because HyperFlex is not meeting our needs but because nothing is perfect.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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