Dell EMC NetWorker Review

A solution that minimizes recovery time with good stability


What is our primary use case?

Most customers are integrated with the hypervisor environment. It's a mix between VMware and Hyper-V. The database and integration with the database is SQL and it has since changed to Oracle. This is mostly what we are using to unify everything.

How has it helped my organization?

The solution has minimized the recovery time objective, and the recovery point objective, the RTO and RPO. Most customers are looking to minimize downtime. The solution has helped ensure this.

What is most valuable?

The backup and configuration for the virtual environment have been the most valuable features, especially with VMware.

What needs improvement?

The operating system could be improved. The interface could also be much easier.

For how long have I used the solution?

I've been using the solution for 12 years.

What do I think about the stability of the solution?

The stability is very nice.

What do I think about the scalability of the solution?

The solution has very good scalability.

How are customer service and technical support?

Technical support is good, but it depends on the time zone. I've noticed that some areas offer better support than others.

How was the initial setup?

The initial setup isn't straightforward or complex. It's somewhere in between. Deployment took about two weeks.

What about the implementation team?

I did the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The pricing is mid-range. It's not the cheapest, but it's not too expensive.

What other advice do I have?

We are using the on-premises deployment model.

I would rate the solution eight out of ten.

It's not easy to integrate. We have to read a lot of documentation in order to configure the solution. 

**Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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