Fortinet FortiGate Review

Stable with an easy initial setup and good documentation


What is our primary use case?

We primarily use the solution for edge protection as well as the VPN and SD-WAN.

What is most valuable?

The solution has many valuable features. We tend to use all of them.

The initials setup is pretty easy.

The solution offers very good documentation.

The solution can scale well.

We've been happy with the technical support we receive.

The product is reliable and stable.

What needs improvement?

The support costs and licensing are sometimes so expensive. They should work on their pricing model.

For how long have I used the solution?

I've been using the solution since 2018. It's been a few years at this point.

What do I think about the stability of the solution?

The stability is very good. We don't deal with bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The scalability is very good. If you need to scale it as an organization, you can do so.

We have 100 users. They are largely network engineers, however, we have technicians and active users.

We do plan to increase usage in the near future. We have more projects coming up.

How are customer service and technical support?

We've used technical support in the past and we've had pretty good experiences. We're satisfied with the level of support we've received.

Their documentation is always good too. We've accessed cloud documentation via the portal and have found it to be helpful. The articles are very complete.

Which solution did I use previously and why did I switch?

We previously used Juniper. We switched due to the host and the usability of Fortinet.

How was the initial setup?

The initial setup isn't complex at all. We found it to be quite easy. It's straightforward.

The deployment took us about three to four weeks or so.

We use two people for deployment and maintenance.

What about the implementation team?

I handled the implementation myself. I didn't need the help of a reseller, integrator, or consultant.

What's my experience with pricing, setup cost, and licensing?

The solution is pretty expensive. That said, we see the value of the solution as it provides great value to our organization.

We pay to license the product on a yearly basis.

I'm not sure of the exact amount we pay, however, as it is not an aspect of the solution I handle directly.

What other advice do I have?

We are customers and resellers of Fortinet products.

We work with both on-premises and cloud deployment models.

I definitely recommend this solution to other organizations. We've had a positive experience.

In general, I would rate the solution at a nine out of ten. If the pricing were better, I would rate it higher.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other

Which version of this solution are you currently using?

60D
**Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
More Fortinet FortiGate reviews from users
...who work at a Comms Service Provider
...who compared it with Cisco ASA Firewall
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
522,946 professionals have used our research since 2012.
Add a Comment
ITCS user
Guest