What is most valuable?
With the application and web filters, we were able to block social network websites and any other websites that could lead staff being less productive. We were able to stop use of VPN applications on the school’s network. We were able to prevent the use of torrent applications.
How has it helped my organization?
It was used in a school network, so it kind of helped in preventing staff and students from getting carried away with their browsing.
What needs improvement?
I feel they need to work on the alert and event logs. We were not able to get anything much out of it when we were facing issues. Not sure if it was a configuration issue; we were, in fact, not able to see any system-related logs.
For how long have I used the solution?
I used it for two years. I had to replace it as the number of staff increased to beyond its limit.
What do I think about the stability of the solution?
We did have an issue with it hanging occasionally. But then later, we figured out that it was handling traffic beyond its limit.
How are customer service and technical support?
Technical support is average.
Which solution did I use previously and why did I switch?
This was the first device we used.
How was the initial setup?
It was installed by the IT solution provider while setting up the school.
What other advice do I have?
It is a good device for a medium-sized company. But if you have over 150 staff/devices, I wouldn’t advise using this.
Which version of this solution are you currently using?