Fortinet FortiGate Review

They added a valuable WAF feature to the latest version.


What is most valuable?

  • Complete and cost-effective next-generation firewall features with app identification, and IPS and URL filtering with SSL inspection.

How has it helped my organization?

  • Better manageability
  • Straightforward deployments
  • Streamlined and reliable upgrades

Customers have more time to focus on security because maintaining the firewalls is completely hassle-free.

What needs improvement?

Grouping/tabbing (not only by interface) in the policy table of the web GUI would be a great addition.

For how long have I used the solution?

I have used it for two years.

What was my experience with deployment of the solution?

We have not encountered any deployment issues.

What do I think about the stability of the solution?

We have not encountered any stability issues. Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.

What do I think about the scalability of the solution?

We have not encountered any scalability issues; proven that you properly sized the FortiGate model that fits your environment.

How is customer service and technical support?

Customer Service:

Customer service is sufficient.

Technical Support:

The tech support is not excellent; this is where Fortinet saves money compared to others... But plenty of free, clear and public documentation is available and this compensates for the most part the tech support shortcomings.

Which solutions did we use previously?

We previously used Cisco ASA. We switched because the old ASA has no next-generation features.

How was the initial setup?

IMHO It is the most straightforward enterprise-level next generation firewall.

What about the implementation team?

All implementations were done in-house.

What was our ROI?

ROI is very high, it has hands-down the best price/performance/features ratio in the market...

What's my experience with pricing, setup cost, and licensing?

The licensing model is straightforward, easy to understand and purchase; prices are fairly low compared to other vendors.

Which other solutions did I evaluate?

Before choosing this product, we also evaluated Check Point and Palo Alto Networks.

What other advice do I have?

In version 5.4, they added a WAF feature that is absolutely unique for this kind of product; no other NGFW product can also be a WAF and this is a great added value...

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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