Fortinet FortiGate Review

Their response and resolution times are good


What is our primary use case?

It performs well.

How has it helped my organization?

We have a lot of bandwidth.

What is most valuable?

  • Box stability
  • Security features, like SSL scanning. 
  • Their service: Whenever we raise a complaint with FortiGate, their response and resolution times are minimal.

What needs improvement?

They need faster serviceability and more security features.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It has good stability compared to its competitors.

What do I think about the scalability of the solution?

It is scalable. We are making a cost savings on the scalability.

How is customer service and technical support?

We have been using technical support. Their response and resolution times are good.

Which solutions did we use previously?

Our previous solution had performance issues.

How was the initial setup?

The initial setup was straightforward and easy.

Which other solutions did I evaluate?

We evaluated Cyberoam and Cisco.

What other advice do I have?

Most important criteria when selecting a vendor: stability and service.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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