Fortinet FortiGate Review

Their response and resolution times are good


What is our primary use case?

It performs well.

How has it helped my organization?

We have a lot of bandwidth.

What is most valuable?

  • Box stability
  • Security features, like SSL scanning. 
  • Their service: Whenever we raise a complaint with FortiGate, their response and resolution times are minimal.

What needs improvement?

They need faster serviceability and more security features.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It has good stability compared to its competitors.

What do I think about the scalability of the solution?

It is scalable. We are making a cost savings on the scalability.

How are customer service and technical support?

We have been using technical support. Their response and resolution times are good.

Which solution did I use previously and why did I switch?

Our previous solution had performance issues.

How was the initial setup?

The initial setup was straightforward and easy.

Which other solutions did I evaluate?

We evaluated Cyberoam and Cisco.

What other advice do I have?

Most important criteria when selecting a vendor: stability and service.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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