What is our primary use case?
How has it helped my organization?
We have a lot of bandwidth.
What is most valuable?
- Box stability
- Security features, like SSL scanning.
- Their service: Whenever we raise a complaint with FortiGate, their response and resolution times are minimal.
What needs improvement?
They need faster serviceability and more security features.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It has good stability compared to its competitors.
What do I think about the scalability of the solution?
It is scalable. We are making a cost savings on the scalability.
How are customer service and technical support?
We have been using technical support. Their response and resolution times are good.
Which solution did I use previously and why did I switch?
Our previous solution had performance issues.
How was the initial setup?
The initial setup was straightforward and easy.
Which other solutions did I evaluate?
We evaluated Cyberoam and Cisco.
What other advice do I have?
Most important criteria when selecting a vendor: stability and service.