HPE Wireless WAN Review

Works well, is easy to use, and makes for a good access point


What is our primary use case?

We primarily use the solution as an access point.

What is most valuable?

The solution is easy to use. It's very, very user-friendly.

The product has been working fine. 

The access point capabilities are good.

What needs improvement?

Technical support could be improved. They could respond a bit faster. Right now, they are slow.

For how long have I used the solution?

I've been using the solution for ten years at this point. It's been a decade or so.

What do I think about the stability of the solution?

I can't speak to the stability of the solution, although I don't have any knowledge of any issues with the solution.

What do I think about the scalability of the solution?

I can't speak to the scalability of the solution. I haven't attempted to scale it and have never heard of an attempt at our company.

We do use it in a number of our buildings. It's used in maybe 100-150 buildings.

We'll likely continue to use the solution.

How are customer service and technical support?

Technical support is average. It's not the best, however, it's also not outstanding. We're basically satisfied with their level of support. However, they are not exactly fast.

Which solution did I use previously and why did I switch?

We use Redline from point to point, for the wireless technology.

How was the initial setup?

The solution was in place before I arrived at the organization. Therefore, I wasn't a part of the implementation process. I can't speak to how easy or difficult it was to implement or how long it took to deploy.

What's my experience with pricing, setup cost, and licensing?

I'm not aware of the arrangements for licensing agreements or costs. It's not part of my responsibilities and therefore I don't have access to that information.

What other advice do I have?

We don't use the latest version of the solution.

I'd recommend the solution to other organizations.

I'd rate the solution at an eight out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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