IBM Engineering Workflow Management Review

With Jazz Source Control, users can create isolated sandboxes and deliver code to share streams.

What is most valuable?

Jazz Source Control allows users to create their isolated sandboxes and deliver code to share streams. Further integration of configuration management with change management activities like stories and tasks is seamless.

How has it helped my organization?

I spent most of my time as a consultant helping organizations to implement the Rational ALM solution. Rational Team Concert is the part of CLM solution and can be easily integrated with the requirement module, Rational DOORS, and the quality module, Rational Quality Manager, which allows organizations to automate the whole SDLC under the same umbrella with seamless integration.

What needs improvement?

The Project Planning component should be improved and it should offer portfolio management with cost and other financial factors like Microsoft Enterprise Project Management does.

For how long have I used the solution?

I have been using the Rational ALM solution since 2008.

What was my experience with deployment of the solution?

Deployment require some expertise in WAS but if you follow the guidelines strictly, it goes smooth.

What do I think about the stability of the solution?

The latest version, 6.0.2, is very stable.

What do I think about the scalability of the solution?

It provides a lot of options for scalability, which includes installing each component on a different server.

How are customer service and technical support?

Customer Service:

Customer service is good but not excellent.

Technical Support:

Technical support is good.

Which solution did I use previously and why did I switch?

I previously used TFS a little bit.

How was the initial setup?

Basic setup is pretty much straightforward.

What about the implementation team?

I used to work as a consultant, so I implement the solution myself.

What was our ROI?

I didn't calculate ROI.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is a little complex, so consult with an expert before purchasing.

Which other solutions did I evaluate?

Before choosing this product, I did not evaluate other options.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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