IBM Engineering Workflow Management Review

"Look for guidelines and YouTube videos before starting to use RTC (too complex for new users)."


What is most valuable?

The customization features.

How has it helped my organization?

Transparency in project progress tracking.

RTC allows us to customize different processes to fit the best projects
requirements.

What needs improvement?

  • Source management
  • Widgets
  • Queries
  • Plans presentation

For how long have I used the solution?

I've used this solution for four years.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Five out of 10.

Which solution did I use previously and why did I switch?

JIRA.

How was the initial setup?

Complex.

Which other solutions did I evaluate?

No, only RTC.

What other advice do I have?

Look for guidelines and YouTube videos before starting to use RTC (too complex for new users).

Which version of this solution are you currently using?

4.x-7
**Disclosure: My company has a business relationship with this vendor other than being a customer:
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