IBM Operational Decision Management Review
Uses decision tables to codify the rules and manage them better


Primary Use Case

It is to drive our rules engine for our revenue cycle.

We are just signing the contract and migrating to it now.

Improvements to My Organization

Its ability to untangle hard coded rules and put them in a more manageable structure.

Valuable Features

Its ability to use decision tables to codify the rules and manage them better.

Use of Solution

Trial/evaluations only.

Scalability Issues

We are still testing and figuring it out.

Customer Service and Technical Support

We have not contacted technical support yet.

Previous Solutions

We have a homegrown solution. We are switching because it is not scalable nor performing as well as we would like it to.

ROI

It will definitely improve the cash flow of our clients, thereby it will improve the cash flow to us.

Other Solutions Considered

I came in at the very end of the decision-making process and do not know who was evaluated.

Other Advice

Most important criteria when selecting a vendor: 

  • Scalability
  • The ability to migrate away from having developers be the only ones able to create rules. 
  • The ability to free up our resources to look for other sources of rules which currently are not an effective aid.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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