IBM Operational Decision Manager Pros and Cons

IBM Operational Decision Manager Pros

JayBirchmeier
Client Engagement Manager at Apex Process Consultants
It reduces operating costs because you are taking some of this work out of the high cost IT people, freeing them up to work on new initiatives and getting them out of maintenance mode. Now, the business people are the ones making business decisions on what needs to change. They are hands on making these changes.
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Prakash RaoShelke
Software Developer at a tech services company with 10,001+ employees
The most valuable feature is the deployment part because it is very easy to deploy. Even a businessperson or someone from a non-technical background can easily deploy it and the rules will work.
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Joshua Woods
Developer at a insurance company with 10,001+ employees
There are absolutely benefits to managing business rules with IBM ODM instead of hard coding them into our applications. Business can change things on the fly and they don't have to deal with us in IT to do so.
I like the fact that I don't have to deal with business rules, and then our business partners deal with it. I'm a developer, so I don't have to deal with that kind of stuff. I just make the code, then our business people take care of the business side. It's a great split.
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Technica97b3
Technical Lead at a healthcare company with 10,001+ employees
With ODM as a centralized rules engine, it's easy to track. You can version the rules in the ODM engine itself.
It's easy to build, easy to adopt for the business. Business can change those rules. I think IBM has done a good job in re-architecting the product with Decision Center as its centralized view, where the business can make changes to the rules dynamically.
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Architec71ce
Architect at a energy/utilities company
The business owns the rules and they're taken away from IT, so business doesn't need to ask IT to implement them, and IT doesn't need to implement them. So the business owns their decisions and their rules, and therefore, finally, they take proper ownership, and model and maintain them properly.
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SystemsA8acd
Systems Architect at a tech services company with 1,001-5,000 employees
The effects of allowing business users to update business rules instead of IT are business users have a closer relationship with what rules they need and are able to make those rules a lot quicker in the tools that ODM provides than if an IT person had to do it, and do it in code, requiring compiling code and deploying it.
The solution has reduced the backlog for IT.
By using ODM, we get rules to our applications, then we get those applications to go to market a lot faster.
ODM has probably been one of the more stable IBM products I have used.
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DataMana2ddf
Data Manager at a transportation company with 10,001+ employees
It has benefited our organization by having less coding changes. Thus, we save time and don't have to hire as many people.
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Brian Schramke
Executive Director Business Process at athenahealth
Its ability to use decision tables to codify the rules and manage them better.
Its ability to untangle hard coded rules and put them in a more manageable structure.
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CEOPresi51a9
CEO/President
So far, the usability is great. It's also easy to set up.
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IBM Operational Decision Manager Cons

JayBirchmeier
Client Engagement Manager at Apex Process Consultants
There is some promise of how decisions could take advantage of machine learning and artificial intelligence. That has been slow to develop. It is still not clear where the market will take it, but that is something that I am looking forward to down the road.
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Prakash RaoShelke
Software Developer at a tech services company with 10,001+ employees
The errors I get from time to time are not easy to debug or easy to understand. They are very vague because if a XOM file is missing or there is a deserialization problem, on the client's side I only get a 500 Internal Server Error. To learn where the problem is, I have to go on the Rule Execution Server and test it myself. The deserialization issue is very vague. The error messages should be more straightforward and easy to understand.
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Joshua Woods
Developer at a insurance company with 10,001+ employees
If merging could be just like SVN, that would help. It should be a lot simpler. That's the only thing I don't like about ODM, merging from our local computer up to the Decision Server. I feel like it could be a lot easier.
Extracting specific rules could be better. We've had to do a lot of custom work on that. The testing, we've played a little bit with it, but we have our own testing methods. If it could be as simple as we have for our custom work, that would be great.
I think it's stable, but if they could beef it up a little bit for bigger businesses, that'd be great, because we have so much in there. We have products that we have to split up because they are too big for it to handle sometimes. But that's just in development, within ODM. Again, processing has been fine, but I wish things were a little bit beefier.
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389,722 professionals have used our research since 2012.
Technica97b3
Technical Lead at a healthcare company with 10,001+ employees
I think there should be a facility for business to really create rules from scratch. The only part for IT should be to make sure the platform is stable, the technology platform, but everything else, the business should be able to create those rules.
The platform is good. Its footprint is a little heavy. Other than that, the product works great.
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Architec71ce
Architect at a energy/utilities company
One area for improvement is master data integration. That should be more fluid. The others are hierarchical drop-down lists, and hierarchical master data.
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SystemsA8acd
Systems Architect at a tech services company with 1,001-5,000 employees
Get to the cloud.
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DataMana2ddf
Data Manager at a transportation company with 10,001+ employees
I would like to have integration of the user interfaces, and they are putting them together in the next version of the solution.
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CEOPresi51a9
CEO/President
It hasn't totally helped our decision-making.
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Find out what your peers are saying about IBM Operational Decision Manager vs. PegaRULES and other solutions. Updated: January 2020.
389,722 professionals have used our research since 2012.