IBM Operational Decision Manager Competitors and Alternatives

Find out what your peers are saying about FICO Blaze Advisor vs. IBM Operational Decision Manager and other solutions. Updated: January 2021.
456,495 professionals have used our research since 2012.

Read reviews of IBM Operational Decision Manager competitors and alternatives

reviewer1317294
Co-Founder and Chief Technology Officer at a tech services company with 201-500 employees
Real User
Top 10Leaderboard
May 20, 2020
Offers a unique environment where its entire architecture is very unified

What is our primary use case?

Our customer base is varied, ranging from insurance to banking to government. In the insurance domain Pega is used for things like policy, as middleman management, policy administration and claims administration. In the banking realm, it's used across multiple areas from CRM systems, customer service, sales automation, and things like loan origination, payment investigations and payment arrangement management. In the government sector, it's used particularly as a case management software to manage processes. Most of our customers are enterprise businesses, we are partners of Pega and our… more »

Pros and Cons

  • "Offers a unique environment where its entire architecture is very unified"
  • "Customers expect more out-of-box solutions to be readily available"

What other advice do I have?

PegaRules is a very powerful rule engine. It's a very powerful platform to build any sort of solution onto. Where a customer makes mistakes is when they underestimate the business expertise of a partner, so they really need to ensure that initial implementation is right. It is very important to understand who is implementing it on the ground. If they don't understand the business requirements and the required business outcome of management, it can be awkward, and not in line with expectations. The main thing I have realized is that understanding the business problem and understanding the…
Find out what your peers are saying about FICO Blaze Advisor vs. IBM Operational Decision Manager and other solutions. Updated: January 2021.
456,495 professionals have used our research since 2012.