IBM Rational DOORS Review

It's helped us with impact analysis and rich-text editing, but its integration into MS Word could use some improvement.


What is most valuable?

  • Traceability
  • Audit trail
  • Configuration Management for Requirements

How has it helped my organization?

  • Doing Impact analysis
  • Producing documents
  • Rich-text editing

What needs improvement?

Integration with MS Word.

For how long have I used the solution?

I've been using it for 15 years, and am also using it alongside Rational DOORS Next Generation 6.0.

What was my experience with deployment of the solution?

Replacing a word document is always hard.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

We provide it.

Technical Support:

It's very good.

Which solution did I use previously and why did I switch?

I've tried many of them, and found that this one is the best.

How was the initial setup?

It depends on the organizations size and needs.

What about the implementation team?

We are a vendor and implement it for our clients.

What was our ROI?

Things are delivered to the customer on time, with less mistakes and missing features.

Which other solutions did I evaluate?

There are a few other requirements management tools, but none are at this level of solving complex situations.

What other advice do I have?

Make sure you know your pains before starting the process.

**Disclosure: My company has a business relationship with this vendor other than being a customer: We are a business partner of IBM.
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