What is our primary use case?
We use the solution in our company for security against intrusions. However, we cannot trace the source of the issue without the EDR which we are planning to implement soon. We are able to receive the report from the server and which SNMP traps are from what system but that is all.
What needs improvement?
We have zero-day detection of malware but it cannot detect other types of unknown intrusions.
In an upcoming release, they could improve by providing features, such as EDR and better tracing of intrusion.
For how long have I used the solution?
I have been using this solution for approximately five years.
What do I think about the stability of the solution?
We have not had any stability issues and after each new version, the stability gets better.
What do I think about the scalability of the solution?
The solution is scalable, we have 500 users using this solution.
How are customer service and technical support?
I have not contacted technical support but we have vendor support that has been good.
Which solution did I use previously and why did I switch?
We have used Trend Micro and Symantec previously. We switch to this solution most recently from Symantec because the resource consumption was too high and the reporting was not good.
How was the initial setup?
The installation is straightforward.
What's my experience with pricing, setup cost, and licensing?
We have an annual license and there is a fee per device used. The price is fair compared to the latest EDR solution.
What other advice do I have?
I rate Kaspersky Endpoint Security a seven out of ten.
Which deployment model are you using for this solution?