Kaspersky Endpoint Security Review

The signature update is done securely, but there are performance issues affecting the server speed


What is most valuable?

The signature update is done securely.

What needs improvement?

There are some issues that recently happened with this solution. The American government and other countries banned Kaspersky, since it is a Russian product, and customers lost their confidence in it.

There is too much deviation from Windows 7 to Windows 10.

Kaspersky could provide more training for the local support.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is very stable. I have no complaints when it comes to stability. 

There have been some performance issues. They provide good security, but this slows down the performance of machines' servers. The software is not updating as frequently as we need.

What do I think about the scalability of the solution?

Scalability is good, but if I want to update any patch or update for 2000 to 3000 machines, it can be difficult sometimes. If it is below 2000 machines, then it is fine.

In our organization, we have 3000 users utilizing the product.

How are customer service and technical support?

The local support that they have here are great, especially for on-premise. If I call them, they can reach us very quickly. The issue is that they aren't always so knowledgeable. Kaspersky didn't provide enough training for them. 

How was the initial setup?

The initial setup was straightforward, not so complex. 

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing is competitive. It's not so different from its competitors. 

Which other solutions did I evaluate?

At the moment, we don't have any alternatives that we are considering.

What other advice do I have?

Think about the performance issues first. If I have a very good solution, but it slows down your server performance, then the productivity of your place will go down. The performance issues should be considered. Scalability should also be considered, then security issues. 

We are not happy with this solution and want it to change.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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