Kiuwan Review

A scalable tool with quality analysis and good technical support

What is our primary use case?

We analyze all the portfolio of applications from the customer. The customer is within the government of Spain. We analyze all their applications. On the portfolio of publications, we run analyses from all the applications.

What is most valuable?

From the tool itself, the developer can run an analysis with the same quality. With this tool, every developer has the opportunity to do an unlimited analysis.

The solution can scale well.

The solution offers very good technical support.

It's quite a stable product.

What needs improvement?

I'm still working on learning all the specifics of the tool; it's quite new to me.

The solution seems to give us a lot of false positives. This could be improved quite a bit.

The rules could be more clear. They need to have more clarity in that respect. It would help make the solution easier to use.

For how long have I used the solution?

I've been using the solution for about a year now.

What do I think about the stability of the solution?

The stability at this time is very good. It doesn't have bugs or glitches and it doesn't crash or freeze. It's very, very reliable.

What do I think about the scalability of the solution?

You can definitely scale the solution. However, if you want to analyze more, of course, you have to pay more. This might be limiting if you are an organization that has a specific budget.

In our organization, we have 1,000 users approximately on the solution.

How are customer service and technical support?

The technical support is very good. They are responsive and are very knowledgeable. We are satisfied with their level of service at this time.

How was the initial setup?

In terms of setting up the solution, you only have to download a client to make the analysis. In the local environment, you also only need Java 1.8 and an internet connection to make an analysis. You have to worry about working in the configuration and administration of the users of the quality models. It's pretty easy.

What's my experience with pricing, setup cost, and licensing?

I don't handle the payments or licensing aspects of the solution, therefore, I can't speak to the exact cost of the product. I only administer the tool.

That said, it's my understanding that, if you need to analyze more, you do need to pay more for the solution.

Which other solutions did I evaluate?

It was too difficult for us to evaluate different solutions. That said, I recall the other options being, for example, Veracode and SonarQube. There may have been more options that we considered evaluating as well, however, I don't recall the names of them.

What other advice do I have?

We're just a customer.

We are using the latest version of the solution.

Overall, I would rate the solution eight out of ten. It's worked quite well for us so far.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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