Intelsecurity

McAfee Complete Endpoint Protection Review
From an IT management point-of-view, the most valuable features are the force of the ePO console and its simplicity. For security, the most valuable feature are the clear security dashboards.


Valuable Features

From an IT management point-of-view, the most valuable features are the force of the ePO console and its simplicity. For security, the most valuable feature is that it offers clear security dashboards and reporting.

Improvements to My Organization

Our endpoints are secure and updated daily. Viruses and malware are detected and quarantined automatically. Users are informed when a detection has been made with alerts. We have confidence in the product to keep our business users secure.

We are functioning in a delegated organizational structure with 20 sites. Every site has been delegated certain security rights to manage their local clients. ePO supports delegation of administration.

Room for Improvement

The client-side interface is out of date, and has not been updated over the last few years. Additionally, the interfaces of different modules do not integrate common settings. This should be reworked in the next-gen version of the product (EndPoint Security 10.)

Larger updates like service packs are sent to all clients at once and can potentially cause network saturation. The product does not have built-in bandwidth control for avoiding this.

Use of Solution

We've been using it for 10 years, and it includes several modules for endpoint security. All modules are managed by a central server called ePolicy Orchestrator (ePO), which gives complete control over policies, tasks, events etc. The mainstream product for virus scanning is McAfee VirusScan Enterprise. Other modules are Host Intrusion Prevention (firewall) and Advanced Threat Protection (rootkits, advanced malware protection etc.).

Deployment Issues

We've had no deployment issues.

Stability Issues

The product is very stable. One ePO Server can manage thousands of clients. Most updates and Service Packs are tested thoroughly before RTW. Hotfixes for known issues are posted regularly. There is also a notification service that keeps you updated with news about the product(s) you manage. This enables you to immediately react if needed.

Scalability Issues

We have been able to scale it for our needs.

Customer Service and Technical Support

Customer Service:

8/10

Technical Support:

8/10

Previous Solutions

I have not used anything previously.

Initial Setup

You install the ePO Server, link to AD, and deploy the agent. Then all you need to do is to configure the policies and deploy module, then it's ready. There is, however, a learning curve to properly configure policies and client tasks in the most efficient way.

Implementation Team

We are using local distribution channels of Intel Security.

ROI

When you have a small security team, a solid security product that is easily manageable will automatically return its investment. EndPoint Protection does the work for us.

Pricing, Setup Cost and Licensing

When it concerns security, no compromise should be made on product quality. Quality may have its price and is always negotiable.

Other Solutions Considered

There were no other issues evaluated.

Other Advice

Deploy the product with a phased and progressive strategy and optimize it during deployment. Often policies need to be adapted in order to lower impact on performance for some applications.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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