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Meraki MS Switches Review

It has an automatic firmware upgrade, but it doesn't have an upgrade path for the hardware.

What is most valuable?

All the switches managed from one dashboard, forget about CLI
One-click changing VLAN
Aggregate ports, I can easy see what is connect to each port on the switch,
I can see how the bandwidth is used
Automatic firmware upgrade
Adding new switch takes less than 10 minutes

How has it helped my organization?

We have about 20 switches across five offices in USA, Europe and India, and we can all manage all of them from one dashboard. No more spending time on the firmware upgrade, it is automatic, and the switches just work!

What needs improvement?

Management
Maintenance
Support

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

Unfortunately, they don't have an upgrade path, so if you need higher model, you need to buy a new one.

How are customer service and technical support?

Customer Service:

10/10.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

Dell
Cisco
Arista

How was the initial setup?

It is very easy, just add the switch to your dashboard network and you ready to go. And you don't need to be a network expert to do it.

What about the implementation team?

We did it in-house.

Which other solutions did I evaluate?

Arista
Juniper

What other advice do I have?

I hope they will have an upgrade path soon. For example, we bought a switch, and after two months we needed to upgrade it to the model with 10GB ports. Unfortunately Meraki said that we can upgrade because it is over 30 days, but we needed buy new switch.