Micro Focus Data Protector Review

It will do both physical and virtual backups, but not GRE backups.

What is most valuable?

ZDB, and instant recovery. Also, it will do both physical and virtual backups with Hyper-V and ESXi.

How has it helped my organization?

Using the backup storage snapshot functionality we are able to back up 2T databases and 2T file storage fast.

What needs improvement?

Hyper-V backups need improvement so they can do GRE.

For how long have I used the solution?

I've used it for five years.

What was my experience with deployment of the solution?

We have a very complex and unusual environment so it took a while to get things working.

What do I think about the stability of the solution?

Since we started using v5, stability has improved quite a bit.

What do I think about the scalability of the solution?

This has also improved since earlier versions.

How are customer service and technical support?

Customer Service:

We have very good customer service.

Technical Support:

We pay for premier support and it is great, but it's not so good if you just have regular support.

Which solution did I use previously and why did I switch?

We used Tivoli and it did not work well in our environment. Data Protector was cheaper and would do what we needed to do.

How was the initial setup?

It was complex. We had a consultant in for several weeks to get us working. We needed to get the ZDB type, and virtual backups working. The file system backups were no problem.

What about the implementation team?

We had a vendor team, and the main person is still the most knowledgeable one I know for what we needed.

What's my experience with pricing, setup cost, and licensing?

You get what you pay for so don’t skimp.

Which other solutions did I evaluate?

We had it included in a large purchase we were making at the time.

What other advice do I have?

If you are just doing straight file system backups, this product is straightforward, but if you use any of the many features I would suggest getting help. The interface could be improved and it doesn’t have some things that other products do, but it would depend on what you need from your backups/restores and what your window is.

Which version of this solution are you currently using?

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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