Micro Focus Data Protector Review

It will do both physical and virtual backups, but not GRE backups.

Valuable Features

ZDB, and instant recovery. Also, it will do both physical and virtual backups with Hyper-V and ESXi.

Improvements to My Organization

Using the backup storage snapshot functionality we are able to back up 2T databases and 2T file storage fast.

Room for Improvement

Hyper-V backups need improvement so they can do GRE.

Use of Solution

I've used it for five years.

Deployment Issues

We have a very complex and unusual environment so it took a while to get things working.

Stability Issues

Since we started using v5, stability has improved quite a bit.

Scalability Issues

This has also improved since earlier versions.

Customer Service and Technical Support

Customer Service:

We have very good customer service.

Technical Support:

We pay for premier support and it is great, but it's not so good if you just have regular support.

Previous Solutions

We used Tivoli and it did not work well in our environment. Data Protector was cheaper and would do what we needed to do.

Initial Setup

It was complex. We had a consultant in for several weeks to get us working. We needed to get the ZDB type, and virtual backups working. The file system backups were no problem.

Implementation Team

We had a vendor team, and the main person is still the most knowledgeable one I know for what we needed.

Pricing, Setup Cost and Licensing

You get what you pay for so don’t skimp.

Other Solutions Considered

We had it included in a large purchase we were making at the time.

Other Advice

If you are just doing straight file system backups, this product is straightforward, but if you use any of the many features I would suggest getting help. The interface could be improved and it doesn’t have some things that other products do, but it would depend on what you need from your backups/restores and what your window is.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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