Micro Focus Data Protector Review

​The ease-of-use and management capabilities are the more valuable features for us.

What is most valuable?

The ease-of-use and management capabilities are the more valuable features for us.

How has it helped my organization?

We are able to utilize entry-level staff to operate our complete BURA. The product highly integrates and leverages the strengths with our other HPE products and our business processes.

What needs improvement?

The UX dates back to a very historic past. They need to bring it into this decade. Easy to say – difficult to do.

For how long have I used the solution?

I've used it for 10 years.

What was my experience with deployment of the solution?

We have had some bumps here and there as you would expect from a product in this category.

What do I think about the stability of the solution?

The product has struggled with some of its more complicated integrations (SQL Server and VMware) from time to time.

What do I think about the scalability of the solution?

The product scales very well and cost-effectively.

How are customer service and technical support?

Customer Service:

The sales resources for Data Protector are quite limited.

Technical Support:

The technical support resources are sometime challenging to work with due to language barriers. Latin American resources.

Which solution did I use previously and why did I switch?

We have used this solution for 10 years now, but our staff has used other solutions in previous roles elsewhere.

How was the initial setup?

One of Data Protector's key benefits is its simplicity. It may be the simplest product of this category to implement and operate.

What about the implementation team?

We did an in-house implementation for the core features. We used HP consultants for implementing the HP Catalyst integration due to the capabilities and therefore the complexity. It has been a tremendous success.

What was our ROI?

We don’t disclose this information.

What's my experience with pricing, setup cost, and licensing?

It has dead simple licensing and the pricing is appropriate for the features provided.

Which other solutions did I evaluate?

Our staff has used products during other phases of their careers. They have stated they are pleased with Data Protector.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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