Micro Focus Data Protector Review

The most valuable feature for us is its ability to connect and integrate with all the other systems of our company. The database, stability, ease-of-use, and the interface need improvement.


What is most valuable?

I think that the most valuable feature for us of HP Data Protector is its ability to connect and integrate with all the other systems of our company. It's very important to us that all individual solutions in our IT infrastructure are able to work together.

How has it helped my organization?

Because HP Data Protector connects with the other systems in our company, we're able to better use our time and resources to address other concerns instead of dealing with issues of incompatibility.

What needs improvement?

There are several areas for improvement, including the database, the stability, ease-of-use, and the interface (which is too old).

For how long have I used the solution?

I've used it for about four years.

What was my experience with deployment of the solution?

Yes, we've had some issues with deployment. Sometimes we've needed to connect to a client and launch the deployment from there.

What do I think about the stability of the solution?

Yes, we've had issues with stability. Specifically, the database that uses this version of of Data Protector is unstable.

What do I think about the scalability of the solution?

We haven't had any issues with scalability of the solution itself. The only thing that holds it back are the licenses we've had to purchase to run more jobs.

How are customer service and technical support?

Customer Service:

I'd say that customer service is nice.

Technical Support:

Technical support is good, but it seems that we're always needing to update versions.

Which solution did I use previously and why did I switch?

We used a previous solution and we switched to HP Data Protector based on our partner's recommendation.

How was the initial setup?

The initial setup was complex and we needed support from HP to complete it.

What about the implementation team?

A vendor team implemented it for us. They had a nice level of expertise.

What was our ROI?

I'd say that our ROI is bad.

What's my experience with pricing, setup cost, and licensing?

HP Data Protector is an expensive solution.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

My advice would be to evaluate it first. My opinion is that HP doesn't improve this product enough.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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