I think that the most valuable feature for us of HP Data Protector is its ability to connect and integrate with all the other systems of our company. It's very important to us that all individual solutions in our IT infrastructure are able to work together.
Improvements to My Organization
Because HP Data Protector connects with the other systems in our company, we're able to better use our time and resources to address other concerns instead of dealing with issues of incompatibility.
Room for Improvement
There are several areas for improvement, including the database, the stability, ease-of-use, and the interface (which is too old).
Use of Solution
I've used it for about four years.
Yes, we've had some issues with deployment. Sometimes we've needed to connect to a client and launch the deployment from there.
Yes, we've had issues with stability. Specifically, the database that uses this version of of Data Protector is unstable.
We haven't had any issues with scalability of the solution itself. The only thing that holds it back are the licenses we've had to purchase to run more jobs.
Customer Service and Technical Support
I'd say that customer service is nice. Technical Support
Technical support is good, but it seems that we're always needing to update versions.
We used a previous solution and we switched to HP Data Protector based on our partner's recommendation.
The initial setup was complex and we needed support from HP to complete it.
A vendor team implemented it for us. They had a nice level of expertise.
I'd say that our ROI is bad.
Pricing, Setup Cost and Licensing
HP Data Protector is an expensive solution.
Other Solutions Considered
We did not evaluate other options.
My advice would be to evaluate it first. My opinion is that HP doesn't improve this product enough.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Feb 04 2016