Micro Focus Data Protector Review

The most valuable feature for me is its flexibility as it has a solution for almost every situation in which we want to backup something.


What is most valuable?

The most valuable feature for me is its flexibility. Data Protector has a solution for almost every situation in which we want to backup something.

How has it helped my organization?

The best and biggest improvement for us is that we can rely on the backups it provides. It saves us a lot of time which we can use for other things.

What needs improvement?

The biggest area of improvement for Data Protector would be the proper functioning and ease of configuration of clients behind firewalls and other security mechanisms.

I also think that the license model should be more open and flexible.

For how long have I used the solution?

I've used it for almost 10 years now.

What was my experience with deployment of the solution?

Overall, deployment was fine except for one major issue that was very annoying -- the proper functioning and ease of configuration of clients behind firewalls and other security mechanisms.

What do I think about the stability of the solution?

No, we haven't had any stability issues over the years.

What do I think about the scalability of the solution?

We haven't had any issues with scalability. Higher scalability is reached by purchasing more licenses.

How are customer service and technical support?

Customer Service:

We haven't had to deal with customer much. We buy licenses, etc. through an HP partner.

Technical Support:

Technical service is quite good. When we had a problem, it was solved in an appropriate time either by HP support or an HP partner.

Which solution did I use previously and why did I switch?

Most of the backups were executed by scripts. We switched because it was hard to oversee all the different backups on each machine which also made reporting difficult to handle.

How was the initial setup?

The initial setup was rather complex because we had many different systems to include. But in the end, everything went fine.

What about the implementation team?

Our implementation was done by a vendor team or HP partner. They were very skilled and I learned the basics.

What's my experience with pricing, setup cost, and licensing?

I would say that some licenses are quite expensive and it is not a cheap product, but it is worth it. The features, flexibility, and robustness of Data Protector speaks for itself.

Which other solutions did I evaluate?

We tried other products but we do not share more information about them.

What other advice do I have?

My advice is, make yourself comfortable with the white papers and best practices. If it is a basic installation, try the installation for yourself. If it is more complex, use a HP Partner. And don’t forget the care pack.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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