What is our primary use case?
We are using Nakivo Backup & Replication to back up ten virtual machines from our Nutanix cluster with some 80 virtual machines. Our goal is to replace the existing backup solution completely with Nakivo Backup and Replication and to have an offsite backup of all important servers to one of our branch offices with a Synology NAS with Nakivo Transporter installed. Offices are connected with a 500 MB VPN; the Nakivo appliance is running on our Nutanix cluster. Currently, we are using an Enterprise Essentials license.
How has it helped my organization?
Veeam Backup and Replication is the main backup solution at our customer's site, but it stopped working while backing up our now 5TB file server - and after some weeks of investigating the whole issue with Veeam support, I had to decide to search for an alternative solution. Nakivo offered a free trial which was very easy to set up and immediately worked. To be totally honest, it has an affordable price.
The bandwidth-optimized deduplicated offsite backup to a Synology NAS was another must-have, which would have been possible with Veeam, too, but we would have had to build a Windows-based server for that.
What is most valuable?
The first really good thing about Nakivo Backup and Replication was the fact that I could install and configure the trial version in maybe half an hour and had a successful backup of our file server on the same night. I used different repositories to test - a Synology NAS with Nakivo Transporter and a CIFS share on a Windows bases server. Both worked without any problems. Then there was another point, that was really important to me: having an offsite backup to a Synology NAS at an office branch. I had to take a look at some options to optimize data flow, but the backup copy job works like a charm.
What needs improvement?
At the moment, there are actually not many features I am missing. It would be good if I could have a remote upgrade of our Synology Transporters, but the manual upgrade is easy and no problem at all.
Some SNMP features to configure our monitor software would be great since emails sent to me sometimes could be lost in all those other mails.
Some customers from Germany might have a problem when contacting English speaking sales and support team, but that has never been a problem to me, although my English hasn't been used much in the last couple of years.
For how long have I used the solution?
I've been using Nakivo Backup & Replication for Nutanix since 2020.
What do I think about the stability of the solution?
There have been no crashes and no unfixable errors (there is a good knowledge base, and self-explaining error messages).
What do I think about the scalability of the solution?
Since I'm using Nakivo to backup only ten virtual machines at the moment, I will have to wait until I backup my whole Nutanix cluster to find out about the scalability.
How are customer service and technical support?
The sales representatives are nice; we didn't need technical support.
Which solution did I use previously and why did I switch?
I'm still using Veeam Backup and Replication, but since this solution had huge problems backing up our file server (5 TB), I switched to Nakivo for some servers and will be completely replacing replacing Veeam by the end of its maintenance.
How was the initial setup?
Yes, if you just follow the steps outlined in the setup assistant, you get it going in less than half an hour.
What about the implementation team?
I implemented the solution by myself.
What was our ROI?
After weeks of working with Veeam support without any success, I can say it was worth every Euro spent since I have a working solution and can sleep better.
What's my experience with pricing, setup cost, and licensing?
Nakivo has way lower licensing costs than Veeam - at least in our environment, with Nutanix as the protected cluster. Talk to your sales representative; they sold me the right license.
Which other solutions did I evaluate?
I am using Veeam and tested only Nakivo as a possible replacement.
What other advice do I have?
I do not have any other comments at this time.
Which deployment model are you using for this solution?
Which version of this solution are you currently using?