What is most valuable?
CA Release Automation has a GUI which is easy to use and develop the solutions.
Most of the day-to-day tasks which need automation have been already covered by built-in actions. So you just have to drag and drop to start using it.
It has various plugins, which make integration with other tools like ServiceNow, Jenkins, and JIRA, etc. easy and helps in implementing CI and CD, following an agile approach.
The ROC provides features that help in release management and ServiceNow authentication when enabled, and can make production deployments safe and error free.
How has it helped my organization?
Deployments have been automated fully and now all the teams follow a single, error-free approach of deployment, which is time saving and seldom faults. It helps to implement standardization.
What needs improvement?
I would suggest that, rather than just concentrating on release automation and management, this tool could provide for more automation in different areas, such as database automation (we already have this but still can be improved further).
For how long have I used the solution?
I have used CA Release Automation for over three years.
What was my experience with deployment of the solution?
No particular issue from CA Release Automation side. if we had any deployment failures it was mostly due to the environment.
What do I think about the stability of the solution?
The tool is very stable and any issues we have encountered have been due to infrastructure-related issues (servers/VMs) or human error.
What do I think about the scalability of the solution?
We have not faced any issues which scalability till now, but we do not have implementations which are very large.
How are customer service and technical support?
CA technical support is good. You also have a community where the experts will help you with issues.
Which solution did I use previously and why did I switch?
I had used IBM RAF for deployments. It does not have the same flexibility as CA Release Automation for automation in it.
How was the initial setup?
Initial setup is pretty straightforward and we did not face any issues.
Which other solutions did I evaluate?
We had previous knowledge about this tool, so selection was not difficult.
What other advice do I have?
I would definitely recommend it to whosoever wants a good solution for their automation, deployment and release management.
Which version of this solution are you currently using?