Polarion Requirements Review

Stability is questionable given the high number of timeouts we experience

What is our primary use case?

We are users of the product and I'm a systems engineer. We use the product to review and assign requirements we receive from customers. For now we have around 10 people using the solution. This may be increased in the coming months. 

What is most valuable?

The most valuable feature from my side would be the comparison composition but it doesn't work every time. If you have a long document and depending on the requirements it can sometimes time out. 

What needs improvement?

The product could be improved if the NTS solution worked more quickly, it's sometimes very slow. As a starting point, I'd like to see more requirements.

An additional feature for the next release would be to include a better import option from the data requirement solutions.

For how long have I used the solution?

It's been more than two years since we implemented it. 

What do I think about the stability of the solution?

It is stable enough but if you would like to work with more requirement objects, then you will get timeouts. So it's stable, but not usable all the time.

What do I think about the scalability of the solution?

I'm not sure that the scalability is good. I think we have enough room and memory on our server for it to work but it is too slow and we get timeouts. In that respect I don't think scalability is good. 

How are customer service and technical support?

Technical support is fine, but they haven't solved our main problem. They are very direct and helpful, but couldn't solve the problem.

Which solution did I use previously and why did I switch?

We previously used IBM DOORS which isn't exactly the same solution so it's difficult to compare, but for requirements management, it was better.

How was the initial setup?

Initial setup was straightforward and took around two to three hours to deploy.

What's my experience with pricing, setup cost, and licensing?

We purchased the product, so now we only have to pay for maintenance.

Which other solutions did I evaluate?

There were other products evaluated but I was not part of the team involved in that process. 

What other advice do I have?

For anyone interested in the product I would suggest evaluating it in real conditions, with a specific project because of the issue with requirements.

I would rate this product a two out of 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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